At a Glance
- Tasks: Provide reception and admin support in a busy GP practice, helping patients and managing records.
- Company: Join Marple Cottage Surgery & Guywood Practice, a dedicated NHS team in Stockport.
- Benefits: Full training, NHS Pension Scheme, and a friendly, supportive work environment.
- Other info: Flexible working across two practice sites with excellent career growth opportunities.
- Why this job: Make a difference in patient care while developing valuable skills in healthcare administration.
- Qualifications: 1 year of reception/admin experience; strong communication and organisational skills required.
The predicted salary is between 20000 - 25000 £ per year.
20-25 hours per week (full-time hours may be considered). Applicants must be available to work on Mondays and Fridays, which are core working days for this role.
We are looking to recruit a Patient Services Receptionist / Administrator to join our Patient Services Support Team. We are seeking an organised, enthusiastic individual who enjoys working as part of a team in a fast-paced environment. You will be one of the first points of contact to patients attending the practice, contacting us via telephone, and via online consultation systems.
Main duties of the job
- Providing a variety of reception and administrative patient facing functions, including telephone answering, dealing with patient medical record management, processing prescriptions, scanning, document management, and responding to patient enquiries.
- Telephone handling with patients and other healthcare professionals.
- Responding to patient enquiries and signposting patients to appropriate services.
- Appointment management.
- Processing prescription requests.
- Patient recall management.
- New patient registrations.
- Clinical service administration.
- Clinical record management.
- Scanning, filing and document management.
- Actioning tasks and correspondence from the clinicians.
- Opening and/or closing up of Practice premises.
About us
Marple Cottage Surgery & Guywood Practice is a busy GP Practice in Stockport with c.11,400 patients and we are committed to providing excellent care to our patients across our two practice sites in Marple and Romiley, Stockport.
Job responsibilities
Applicants should live within easy travelling distance of Marple and Romiley and be able to work flexibly across both practice sites at Marple Cottage Surgery and Guywood Practice, Romiley.
Experienced candidates who have worked in General Practice, and used EMIS clinical system, is desirable, however full training will be provided.
What we offer
- Opportunity to join the NHS Pension Scheme.
- Full training and support.
- Friendly and supportive team environment.
Person Specification
Experience
- Experience working in Reception / Administration: 1 year.
- Experience working in General Practice: 1 year.
The successful candidate will be hardworking, flexible and keen to learn new skills, with the following experience:
- Experience dealing with members of the public.
- Strong organisational, administration and time management skills.
- Good communication and teamwork skills.
- Experience working in General Practice or a similar environment.
- Experience of using Microsoft Teams, Outlook, Word and Excel.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Patient Services Receptionist / Administrator in Stockport employer: Job Search Place Limited
At Marple Cottage Surgery & Guywood Practice, we pride ourselves on being an excellent employer, offering a supportive and friendly team environment where every member plays a vital role in delivering exceptional patient care. With opportunities for professional growth and full training provided, our practice fosters a culture of learning and collaboration, making it an ideal place for those looking to make a meaningful impact in healthcare while enjoying the benefits of the NHS Pension Scheme.
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We think this is how you could land Patient Services Receptionist / Administrator in Stockport
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We think you need these skills to ace Patient Services Receptionist / Administrator in Stockport
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