At a Glance
- Tasks: Lead a dynamic team, prepare fresh food, and deliver excellent customer service.
- Company: Join Wenzel's the Bakers, a vibrant and inclusive workplace.
- Benefits: Enjoy free meals, 50% off food, and a generous holiday package.
- Other info: Flexible hours, excellent training, and opportunities for career progression.
- Why this job: Make an impact in a fast-paced environment while developing your career.
- Qualifications: Experience in team leadership or retail, with strong communication skills.
The predicted salary is between 27000 - 27000 £ per year.
What We Offer
- Free meal provided every shift and 50% off all other food.
- Enrolment to Company Pension Scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours
We offer a competitive pay of £27,000 per annum, and a working week is 39 hours. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role
As one of our Assistant Shop Managers it is your responsibility to assist the Shop Manager with leading, training and working alongside our hardworking team, preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. It is your responsibility to assist the Shop Manager with the day to day running of the store, supervising the team and running the shop at various times during the week when the Manager is off, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base. As an Assistant Shop Manager, you will also be responsible for running the shop whilst the manager is on annual leave for up to a period of two weeks.
Key Responsibilities
- Ensuring store schedules and objectives are met by employees, successfully managing and controlling all aspects of the shop.
- Assisting the Shop Manager with training, leading and developing the team.
- Greeting customers and creating an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, till operation, and banking.
- Opening or closing the shop when required.
- Running shifts at various times during the week and when the manager is on annual leave.
- Driving sales and minimising wastage.
- Providing great service experiences for your customers.
- Working together and assisting the Shop Manager with leading and training the team as required.
- Achieve consistently high standards.
What Are We Looking For?
- Experience with team leading or supervising within food service or a retail setting.
- A good communicator with a track record of success in previous roles.
- Able to take responsibility within a fast-paced environment and provide high levels of customer service.
Wenzel's the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Assistant Shop Manager in Stevenage employer: Job Search Place Limited
Wenzel's the Bakers is an exceptional employer that prioritises employee wellbeing and development, offering a competitive salary of £27,000 per annum alongside generous benefits such as free meals, a comprehensive pension scheme, and 28 days of holiday including a paid day off for your birthday. Our vibrant work culture fosters growth through excellent training opportunities, including apprenticeships, and a supportive environment that encourages career progression, making it an ideal place for those seeking meaningful and rewarding employment in the food service industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Stevenage
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wenzel's the Bakers. Understand their values, products, and what makes them unique. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to team leadership and customer service. Think of examples from your past experiences that highlight your skills. We want you to feel confident and ready to impress!
✨Tip Number 3
Dress the part! When heading to your interview, make sure you look smart and professional. First impressions matter, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the Assistant Shop Manager role!
We think you need these skills to ace Assistant Shop Manager in Stevenage
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know how much you love food and customer service! Share any experiences you've had in food service or retail that highlight your enthusiasm for creating great customer experiences.
Highlight Your Team Leadership Skills:As an Assistant Shop Manager, you'll be leading a team, so make sure to showcase your previous experience in supervising or training others. We want to see how you've motivated your team to achieve success in a fast-paced environment.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This will help us quickly understand your qualifications and why you'd be a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Wenzel's products and services. Familiarise yourself with their menu and any special offerings. This will show your genuine interest in the role and help you answer questions about food preparation and customer service confidently.
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed or trained others. Highlight how you motivated your team to achieve goals, as this will demonstrate your capability to take on responsibilities when the Shop Manager is away.
✨Customer Service is Key
Wenzel's prides itself on excellent customer service. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would create an inviting experience for customers and handle any challenges that may arise during busy shifts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, staff incentives, or how they measure success in the shop. This shows you're not only interested in the position but also in growing with the company.
