At a Glance
- Tasks: Lead store performance, drive sales, and foster team engagement.
- Company: Join a growing retail business with a supportive culture.
- Benefits: 15% discount, 33 days holiday, and clear career pathways.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make an impact in a dynamic environment while developing your leadership skills.
- Qualifications: Retail management experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are searching for a committed and passionate Deputy Manager to join our growing business.
Key responsibilities include:
- Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
- Focus on delivering great availability and cost controls through excellent processes.
- Create a culture of "sell a £, save a £" to maximise store sales and profit.
- Deliver on all agreed KPIs.
- Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
- Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
- Foster an inclusive culture where everyone can be their best at work.
- Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
- Manage the team effectively using performance processes and continuous conversations.
- Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
- Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
- Ensure all cash handling and security policies and processes are fully implemented in the store.
- Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
- Ensure legal compliance across all areas to minimise any risk to the business.
- Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.
Leadership:
- Lead by example to get the best from the team and provide the best service to customers.
- Be approachable and respectful to customers and colleagues.
- Work together with enthusiasm and take action to reduce waste.
- Show consideration for the business and its people.
- Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence.
- Communicate effectively, having regular conversations and listening to understand.
- Plan in advance, prioritising key tasks and activities.
- Set the pace of the team by being hands on to deliver a great store.
- Solve problems by making the right decisions for the store.
- Coach the team by asking the right questions to drive performance and help them be their best.
- Delegate tasks at the right time to the right colleagues.
- Motivate the team to deliver consistent operational standards.
Required skills & experience:
- Proven experience in a retail management role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast paced environment and manage priorities.
- Customer focused with a passion for delivering outstanding service.
- Strong problem solving and decision making abilities.
- Flexibility to work across different stores.
What We Offer:
- 15% discount in all Iceland and The Food Warehouse stores.
- 33 days holiday (including Bank Holidays).
- Christmas vouchers - increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Deputy Manager in Staveley employer: Job Search Place Limited
Join our dynamic team as a Deputy Manager, where you will thrive in a supportive and inclusive work environment that values every team member. With clear career pathways and opportunities for development, you will play a crucial role in driving store performance while enjoying benefits such as a generous discount, 33 days of holiday, and access to healthcare plans. Our culture fosters engagement and respect, ensuring you can be your best at work while making a meaningful impact on both customers and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Staveley
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know about opportunities at our stores. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching our company culture and values. Show us how you can contribute to fostering an inclusive environment and driving team engagement. We love candidates who align with our mission!
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you've led a team or solved a problem. We want to see how you can motivate others and deliver outstanding service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and contributing to our success.
We think you need these skills to ace Deputy Manager in Staveley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Deputy Manager role. Highlight your retail management experience and how it aligns with our key responsibilities, like driving sales and team engagement. We want to see how you can bring your unique skills to our team!
Showcase Your Leadership Skills:In your application, don’t forget to mention specific examples of how you've led a team in the past. We’re looking for someone who can motivate others and create an inclusive culture, so share those stories that demonstrate your leadership style and problem-solving abilities.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Numbers
As a Deputy Manager, you'll need to be on top of store performance metrics. Before the interview, brush up on key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've used data to drive sales and improve operations in your previous roles.
✨Showcase Your Leadership Style
Leadership is crucial for this role. Think about examples where you've successfully led a team, resolved conflicts, or motivated staff. Be prepared to share specific stories that highlight your approach to team engagement and how you foster an inclusive culture.
✨Demonstrate Problem-Solving Skills
Retail can be unpredictable, so it's important to showcase your problem-solving abilities. Prepare to discuss challenges you've faced in past roles and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Emphasise Customer Focus
This role requires a strong customer focus. Think of instances where you've gone above and beyond for customers or improved service delivery. Be ready to explain how you would implement the 'One Best Way' processes to enhance the customer experience in the store.
