At a Glance
- Tasks: Provide essential admin support to a caring mental health team for young people.
- Company: Join the CQC-rated 'Good' Community Mental Health Team at KMAH.
- Benefits: Gain valuable experience in a supportive environment with training provided.
- Other info: Empathy and teamwork are key in this dynamic role.
- Why this job: Make a difference in young people's lives while developing your admin skills.
- Qualifications: GCSEs in Maths and English, plus MS Office knowledge required.
The predicted salary is between 24000 - 28000 £ per year.
An exciting opportunity has arisen for an Administrator to join the CQC-rated 'Good' Community Mental Health Team at Kent and Medway Adolescent Hospital. Kent and Medway Adolescent Hospital (KMAH) is a 14 bedded young person unit, offering care for adolescents between the ages of 13-18. The successful postholder will be a welcoming staff member greeting young people, family members and other professionals. The post is integral to the team, and you will be required to provide comprehensive administrative support to members of the team, including Psychiatry, Psychology and Nursing professionals.
Main duties of the job
- Having contact with patients, carers, relatives and other external stakeholders
- Typing letters and reports via BigHand (audio) and or copy typing
- Minuting meetings
- Using the patient record system RiO (training provided)
- Taking phone calls and managing the admin mailbox
- Booking and supporting clinic appointments
- Some analytical work in supporting the team to achieve their KPIs and Trust targets
- Ordering of stationery and other items as required via SBS (training provided)
It is important that the successful applicant exhibits empathy and compassion, has a professional and flexible attitude, likes being part of a team, has good communication and interpersonal skills, is able to prioritise workloads and can work to agreed timescales.
Job responsibilities
Ideally educated to GCSE standard, with A to C in Maths and English (or equivalent) you will also have knowledge of MS Office applications i.e. Word, Outlook, Excel and PowerPoint. Previous administrative experience, including minute-taking is essential, together with excellent typing skills and telephone manner.
Person Specification
- Knowledge and Skills
- Experience of using Microsoft Office
- Training, Qualifications and Registration
- Maths and English GCSE C Grade or grade 4 or equivalent NVQ Level 2/RSA 2 or equivalent
- Experience
- Transferable customer care and reception skills
- Admin Experience
- Experience of working in a busy reception environment
- Minute Taking
- NHS experience
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Administrative Assistant in Staplehurst employer: Job Search Place Limited
Kent and Medway Adolescent Hospital is an exceptional employer, offering a supportive and compassionate work environment within the Community Mental Health Team. Employees benefit from comprehensive training, opportunities for professional growth, and the chance to make a meaningful impact on the lives of young people and their families. With a focus on teamwork and a culture that values empathy, this role provides a rewarding experience in a well-regarded facility.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant in Staplehurst
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Job Search Place Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Job Search Place Limited.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Job Search Place Limited, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Administrative Assistant in Staplehurst
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Job Search Place Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Job Search Place Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Job Search Place Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Job Search Place Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Job Search Place Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Job Search Place Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
