At a Glance
- Tasks: Join our team as a Ward & Assessment Unit Clerk, coordinating patient care and administration.
- Company: Dynamic Plastic Surgery Department with a positive and enthusiastic team.
- Benefits: Generous holiday allowance, NHS pension, and extensive employee wellbeing services.
- Other info: Flexible working options and opportunities for career progression.
- Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
- Qualifications: Good education in English and Maths; experience in administration and customer care preferred.
The predicted salary is between 23970 - 25674 £ per year.
An exciting permanent position has become available within the Plastic Surgery Department, working on gates 28 and 28C. It’s a full time role, where you will work as a Ward & Assessment Unit Clerk, liaising with visitors, patients and staff and providing an efficient administration service and ensuring patient flow is coordinated. The department has a positive, enthusiastic and dynamic group of staff who need a like-minded individual to join the team.
Main duties:
- Communicate with visitors, patients, nursing and medical staff to help ward staff ensure patient care is coordinated safely and effectively.
- Ensure telephone calls and the front desk enquiries are handled appropriately and communication is effective between all concerned.
- Ensure all medical notes are collected, collated, sourced & filed appropriately; including scanning of all assessment unit notes onto PPM.
- Ensure the stock levels are managed and supplies are ordered in a timely manner.
- Ensure patient flow is coordinated within the ward area.
- Ensure all relevant follow up appointments are made for all specialties.
- Ensure Trust values and behaviours are adhered to at all times.
Essential person specification requirements:
- Qualifications: Good general education to include CSE or GCSE in English Language and Maths or equivalent/experience.
- Experience: Experience of working with filing systems. Experience of good customer or patient care. Work with IT systems. Previous experience in an administration role within a healthcare setting. A willingness to learn NHS computer software systems.
- Knowledge and Awareness: Confidentiality issues. Awareness of own limitations.
- Skills and Abilities: Proven record of excellent filing and organisational skills. Keyboard skills. Develop and maintain positive working relationships. Demonstrate effective and clear written, verbal and telephone communication skills. Work with demanding workloads and prioritise tasks. Maintain a safe working environment for self and others. Willingness to take on tasks.
Benefits:
- Access to the NHS pension plan.
- Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service.
- Exceptional employee health and wellbeing services.
- Extensive benefits and support, including onsite nurseries and childcare salary sacrifice scheme, cycle to work scheme, home electronics scheme, car lease salary sacrifice scheme, working carers support and advice, carers network and carers passport.
- Flexible working options and family and carer friendly policies.
- Established staff networks, including LGBTQ+ and Race Equality.
- Career progression, training and support.
- Skilled worker sponsorship.
Ward & Assessment Unit Clerk in Stanley employer: Job Search Place Limited
Join our dynamic Plastic Surgery Department as a Ward & Assessment Unit Clerk, where you'll be part of a supportive team dedicated to providing exceptional patient care. With access to generous benefits such as a comprehensive NHS pension plan, extensive health and wellbeing services, and opportunities for career progression, we foster a positive work culture that values flexibility and inclusivity. Located in a vibrant healthcare setting, this role offers meaningful employment with the chance to make a real difference in patients' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Ward & Assessment Unit Clerk in Stanley
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Plastic Surgery Department. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to administration roles in healthcare. We want you to show off your communication skills and organisational prowess!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. It’s all about showing you’re ready to be part of that dynamic team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Ward & Assessment Unit Clerk in Stanley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Ward & Assessment Unit Clerk role. Highlight your relevant experience in administration and customer care, and show us how you can contribute to our dynamic team.
Showcase Your Skills:We want to see your organisational and communication skills shine through! Mention any experience with filing systems and IT software, as well as your ability to handle demanding workloads. This will help us understand how you fit into our fast-paced environment.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to submit your application through our careers site! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Ward & Assessment Unit Clerk. Familiarise yourself with the key tasks like managing patient flow and handling enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves liaising with patients, visitors, and staff, it's crucial to highlight your communication skills. Prepare examples from your past experiences where you effectively communicated in a busy environment. This will illustrate your ability to maintain clear and effective communication under pressure.
✨Demonstrate Organisational Skills
Being organised is key for this role. Think of specific instances where you've successfully managed filing systems or coordinated tasks. Bring these examples to the interview to show how you can keep things running smoothly in a fast-paced setting.
✨Emphasise Your Willingness to Learn
The job requires familiarity with NHS computer software systems, so express your eagerness to learn and adapt. Share any previous experiences where you quickly picked up new skills or technologies, as this will reassure them that you're ready to tackle any challenges that come your way.
