At a Glance
- Tasks: Lead vibrant dining operations across multiple sites and ensure top-notch customer experiences.
- Company: Join a dynamic team at Compass Group UK&I, where diversity is celebrated.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts on travel and shopping.
- Other info: Access wellness classes and career development programmes to grow your potential.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in senior hospitality roles with strong financial and operational management skills.
The predicted salary is between 45000 - 50000 £ per year.
We are looking for an experienced and highly visible Staff Dining Manager to oversee retail and hospitality operations across our two sites in Canary Wharf. The operation includes 2 restaurants, 3 coffee bars, 1 deli bar, and pantry and vending services across approximately 30 locations. You’ll be working closely with the Deputy Account Manager. You will lead day-to-day service delivery across all retail areas while driving operational standards, financial performance, customer experience, and team leadership within a fast-paced, high-profile environment.
What you'll be doing:
- Leading all Front of House and retail operations across both sites
- Managing standards, service delivery, and customer experience across restaurants, coffee bars, deli, and vending services
- Driving GP performance and achieving financial targets
- Monitoring and managing labour costs
- Presenting weekly trading reports and operational performance updates
- Leading and developing the Vending Manager and Assistant FOH Manager
- Coordinating busy multi-outlet operations and ensuring smooth day-to-day delivery
- Supporting operational improvements and refurbishment activity
- Maintaining high standards across all customer-facing areas
What you'll need to succeed:
- Experience as a Deputy GM, General Manager, or similar senior hospitality leadership role
- Strong commercial and financial understanding
- Experience managing large, high-volume, or high-profile hospitality operations
- Proven ability to manage multiple outlets or service streams simultaneously
- Strong understanding of labour management and GP performance
- A hands on, visible leadership style with excellent operational coordination skills
- Ability to thrive in a fast-paced environment and lead teams effectively
- Strong communication and stakeholder management skills
Benefits:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Staff Dining Manager employer: Job Search Place Limited
Compass Group UK&I is an exceptional employer, offering a vibrant work culture that prioritises diversity and inclusion while providing ample opportunities for career growth through our Career Pathways and MyLearning programmes. Located in the dynamic Canary Wharf, employees benefit from competitive salaries, a contributory pension scheme, and exclusive discounts on travel and shopping, all within a fast-paced environment that encourages personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Staff Dining Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at Compass Group. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences managing teams and delivering exceptional customer service – it’s all about making a memorable impression.
✨Tip Number 3
Be prepared with data! Brush up on your financial performance metrics and operational standards. Being able to discuss how you've driven GP performance in past roles will show you’re the right fit for the Staff Dining Manager position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so keep checking back for new opportunities that match your skills.
We think you need these skills to ace Staff Dining Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Staff Dining Manager role. Highlight your experience in managing high-volume hospitality operations and any relevant achievements that showcase your leadership skills.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've driven financial performance and improved customer experiences in previous roles.
Showcase Your Leadership Style:We want to see your hands-on, visible leadership style in action. Mention how you've successfully led teams in fast-paced environments and how you’ve coordinated multiple outlets or service streams.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Compass Group UK&I.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Operations Inside Out
Before the interview, make sure you’re familiar with the specific operations of the company. Understand how their restaurants, coffee bars, and vending services function. This will help you speak confidently about how you can enhance service delivery and operational standards.
✨Showcase Your Leadership Style
Be prepared to discuss your hands-on leadership approach. Share examples of how you've effectively led teams in high-pressure environments. Highlight your ability to motivate staff and maintain high standards across multiple outlets.
✨Demonstrate Financial Acumen
Since financial performance is key for this role, come ready to discuss your experience with managing budgets, driving GP performance, and achieving financial targets. Use specific examples from your past roles to illustrate your commercial understanding.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about challenges you've faced in previous roles and how you overcame them, especially in multi-outlet operations. This will show your ability to think on your feet.
