At a Glance
- Tasks: Be the friendly face of our spa, ensuring guests have a relaxing experience.
- Company: Join the vibrant team at Aqua Sana Forest Spa.
- Benefits: Enjoy free spa access, discounts, and a supportive work environment.
- Other info: Flexible part-time hours with opportunities for growth.
- Why this job: Make a difference in guests' lives while developing your career.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 12 - 13 £ per hour.
Bring calm, care and confidence to every guest. Join our team as a Spa Receptionist and be the welcoming face of Aqua Sana Forest Spa, providing a warm, professional service while ensuring a smooth and relaxing experience for every guest from arrival to departure.
What you'll be doing:
- Deliver friendly and professional front of house service to all guests
- Handle bookings, queries and the smooth running of the reception area
- Support treatment and retail sales to maximise profitability
- Work collaboratively with the team to maintain high service standards
What's in it for you:
- Free day passes and access to leisure facilities (including the spa)
- Discounts on breaks and in our shops and restaurants
- Bonus scheme and recognition rewards
- A supportive, friendly team
- Career development and in role training
Your working hours:
- Part time
- You will be contracted to work a guaranteed minimum of 60 hours over a 4 week period. You may be asked to work additional hours in line with operational requirements
- This role includes evenings and weekends
About you:
- Strong communicator with excellent organisation, attention to detail and computer skills
- Proactive, solutions focused, with customer service experience and industry knowledge
- Builds effective relationships across all levels with a warm and genuine approach
- Demonstrates initiative, teamwork and exceptional time management skills
Our values:
Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us.
Sound like your kind of job? Apply online today - interviews are ongoing.
Working here:
Check your route before applying - Elveden Forest (IP24 3TR), isn't easily reached by public transport: Plan Your Journey.
Closing date: 29th May 2026. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Spa Receptionist employer: Job Search Place Limited
At Center Parcs, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment where every team member is valued. As a Spa Receptionist at our Elveden Forest location, you'll enjoy unique benefits such as free access to leisure facilities, discounts on breaks, and opportunities for career development, all while contributing to a culture that champions diversity and inclusion. Join us in creating memorable experiences for our guests while growing your skills in a collaborative team setting.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Center Parcs and Aqua Sana Forest Spa. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your customer service experience and demonstrate your strong communication skills, which are key for a Spa Receptionist.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Spa Receptionist
Some tips for your application 🫡
Be Yourself:We want to see the real you! When writing your application, let your personality shine through. Show us how you embody our values of care, bravery, and determination.
Tailor Your Application:Make sure to customise your application for the Spa Receptionist role. Highlight your customer service experience and any relevant skills that match what we're looking for in the job description.
Showcase Your Communication Skills:As a Spa Receptionist, strong communication is key. Use your application to demonstrate your ability to connect with people and handle queries effectively. We love a proactive approach!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our team at Aqua Sana Forest Spa.
How to prepare for a job interview at Job Search Place Limited
✨Know the Spa Inside Out
Before your interview, take some time to familiarise yourself with Aqua Sana Forest Spa. Understand the services offered, the atmosphere, and what makes it unique. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Spa Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to ensure a positive experience.
✨Demonstrate Team Spirit
Collaboration is key in this role. Be ready to discuss how you've worked effectively within a team in previous jobs. Share specific instances where your teamwork contributed to achieving a common goal, as this aligns with the company's values.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of thoughtful questions to ask about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
