At a Glance
- Tasks: Lead high-impact IT incidents and coordinate technical teams under pressure.
- Company: Join Kingfisher plc, a leader in the retail sector.
- Benefits: Enjoy private health care, pension scheme, and 25 days' holiday.
- Other info: Be part of a dynamic team with a 24/7 on-call rota.
- Why this job: Make critical decisions and lead during IT crises while developing your leadership skills.
- Qualifications: Experience in incident management and familiarity with ITSM tools required.
The predicted salary is between 50000 - 65000 £ per year.
Kingfisher plc is seeking a Major Incident Manager in Southampton to lead the management of high-impact IT incidents. You will coordinate technical teams and stakeholders, making critical decisions under pressure while also participating in a 24/7 on-call rota.
The ideal candidate will have prior incident management experience and strong leadership skills, along with familiarity with ITSM tools.
Benefits include private health care, pension scheme, and 25 days' holiday.
Major Incident Leader — 24/7 On-Call IT Crisis Lead in Southampton employer: Job Search Place Limited
At Kingfisher plc, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Southampton. Our employees benefit from comprehensive perks such as private healthcare, a robust pension scheme, and generous holiday allowances, all while having the opportunity to grow their careers in a supportive environment that values leadership and expertise in IT incident management.
StudySmarter Expert Advice🤫
We think this is how you could land Major Incident Leader — 24/7 On-Call IT Crisis Lead in Southampton
✨Tip Number 1
Network like a pro! Reach out to folks in the IT industry, especially those who have experience with incident management. Attend meetups or webinars to connect with potential employers and get your name out there.
✨Tip Number 2
Showcase your leadership skills! During interviews, share specific examples of how you've led teams through high-pressure situations. We want to see how you handle crises and make decisions when it counts.
✨Tip Number 3
Familiarise yourself with ITSM tools before your interview. Brush up on the ones mentioned in the job description and be ready to discuss how you've used them in past roles. This will show you're prepared and knowledgeable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Major Incident Leader — 24/7 On-Call IT Crisis Lead in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your incident management experience and leadership skills. We want to see how your background aligns with the Major Incident Leader role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how you can contribute to our team at Kingfisher plc. Keep it concise but impactful – we love a good story!
Showcase Your ITSM Knowledge:Since familiarity with ITSM tools is key for this position, make sure to mention any specific tools you’ve used in your previous roles. We’re keen to see how you’ve leveraged these tools to manage incidents effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re proactive – a quality we admire!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Incident Management Basics
Make sure you brush up on your incident management principles and ITSM tools. Be ready to discuss specific incidents you've managed in the past, focusing on your decision-making process and how you coordinated with teams under pressure.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities. Think about times when you had to lead a team through a crisis or make tough calls. This will demonstrate your capability to handle high-impact situations effectively.
✨Understand the Company Culture
Research Kingfisher plc and their approach to incident management. Understanding their values and how they operate can help you tailor your responses and show that you're a good fit for their team.
✨Prepare for On-Call Scenarios
Since this role involves being on-call 24/7, think about how you would manage work-life balance and stress during high-pressure situations. Be ready to discuss your strategies for maintaining composure and effectiveness during incidents.
