At a Glance
- Tasks: Lead high-impact IT incidents and coordinate technical teams in a fast-paced environment.
- Company: Join Kingfisher plc, a leader in the retail sector with a focus on innovation.
- Benefits: Enjoy private health care, a pension scheme, and 25 days' holiday.
- Other info: Participate in a 24/7 on-call rota for dynamic challenges.
- Why this job: Make critical decisions and lead teams to resolve major incidents effectively.
- Qualifications: Experience in incident management and strong leadership skills required.
The predicted salary is between 50000 - 60000 £ per year.
Kingfisher plc is seeking a Major Incident Manager in Southampton to lead the management of high-impact IT incidents. Responsible for coordinating technical teams and stakeholders, the role requires making critical decisions under pressure.
Candidates must have prior incident management experience, strong leadership skills, and familiarity with ITSM tools. Moreover, the position mandates participation in a 24/7 on-call rota.
Benefits include private health care, pension scheme, and 25 days' holiday.
24/7 Major Incident Leader in Southampton employer: Job Search Place Limited
At Kingfisher plc, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Southampton. Our employees benefit from comprehensive perks such as private healthcare, a robust pension scheme, and generous holiday allowances, all while having ample opportunities for professional growth and development in a supportive environment. Join us to make a meaningful impact in IT incident management while enjoying the unique advantages of working with a leading company in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land 24/7 Major Incident Leader in Southampton
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already at Kingfisher plc. A friendly chat can sometimes open doors that a CV can't.
✨Tip Number 2
Prepare for the pressure! Since this role involves making critical decisions under stress, practice situational responses. Think about how you'd handle high-impact incidents and be ready to share your thought process.
✨Tip Number 3
Show off your leadership skills! During interviews, highlight specific examples where you've led teams through tough situations. We want to see how you inspire and motivate others!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace 24/7 Major Incident Leader in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your incident management experience and leadership skills. We want to see how you've handled high-pressure situations before, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Major Incident Manager role. Share your passion for IT and how you can contribute to our team at Kingfisher plc.
Showcase Your ITSM Knowledge:Since familiarity with ITSM tools is key, make sure to mention any relevant tools you've used in your previous roles. We love seeing candidates who are well-versed in the tech we use!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Incident Management Inside Out
Make sure you brush up on your incident management experience. Be ready to discuss specific incidents you've managed, the tools you used, and how you coordinated with technical teams. This will show that you have the hands-on experience they’re looking for.
✨Demonstrate Leadership Under Pressure
Prepare examples of how you've led teams during high-pressure situations. Think about times when you had to make quick decisions and how you kept everyone focused. This will highlight your leadership skills and ability to stay calm when things get tough.
✨Familiarise Yourself with ITSM Tools
Since familiarity with ITSM tools is a must, do some research on the specific tools Kingfisher plc uses. If you’ve worked with similar tools, be ready to explain how you utilised them effectively in past roles. This shows you’re proactive and ready to hit the ground running.
✨Be Ready for the 24/7 On-Call Rota
Understand the demands of being on a 24/7 on-call rota. Be prepared to discuss your availability and how you manage work-life balance in such roles. Showing that you’re committed and can handle the responsibilities will set you apart from other candidates.
