At a Glance
- Tasks: Ensure safety and security while providing exceptional customer service in courts.
- Company: Join OCS, a leading facilities management company with a commitment to excellence.
- Benefits: Competitive pay, attendance allowance, and opportunities for professional development.
- Other info: Inclusive workplace that values diversity and offers career growth opportunities.
- Why this job: Make a real difference in the community while growing your career in security.
- Qualifications: SIA Licence, strong people skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: Monday to Friday 10:00 - 18:30
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an 'Employer of Choice' by investing in our colleagues' development through funded programmes and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
- Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance related criteria.
How to Apply
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
SIA-Certified Court & Tribunal Security Officer in South Shields employer: Job Search Place Limited
At OCS UK & Ireland, we pride ourselves on being an exceptional employer, dedicated to fostering a supportive and inclusive work environment for our Security Officers. With a strong emphasis on professional development, we offer funded training programmes and qualifications that empower our colleagues to grow in their careers. Join us in the Courts and Tribunal System, where your commitment to safety and customer service is valued, and enjoy the benefits of a collaborative culture rooted in our TRUE values of Trust, Respect, Unity, and Empowerment.
StudySmarter Expert Advice🤫
We think this is how you could land SIA-Certified Court & Tribunal Security Officer in South Shields
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at OCS. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond to help someone – that’s what OCS values!
✨Tip Number 3
Show your passion for safety and security during your interview. Talk about why you want to be a Court & Tribunal Security Officer and how you can contribute to OCS's mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the OCS team.
We think you need these skills to ace SIA-Certified Court & Tribunal Security Officer in South Shields
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and security shine through. We want to see that you genuinely care about making a difference in the courts and tribunal system!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our mission and values at OCS.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role
Make sure you understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, using CCTV, and providing exceptional customer service. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role heavily involves interacting with court users, prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or made someone feel welcome, as this will demonstrate your ability to handle the public effectively.
✨Demonstrate Your Diligence
Highlight your attention to detail and high standards of work during the interview. You might want to share specific instances where your diligence made a difference, especially in security-related scenarios. This will reassure them that you take your responsibilities seriously.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your response to security issues or emergencies. Practice how you would react to situations like responding to a panic alarm or dealing with an unruly visitor. This will help you think on your feet and show that you're ready for the challenges of the job.
