At a Glance
- Tasks: Ensure safety and security while providing exceptional customer service in courts.
- Company: Join OCS, a leading facilities management company with a commitment to excellence.
- Benefits: Competitive pay, attendance allowance, and opportunities for professional development.
- Other info: Inclusive workplace that values diversity and offers career growth.
- Why this job: Make a real difference in the community while growing your career in security.
- Qualifications: SIA Licence, strong people skills, and a passion for customer service.
The predicted salary is between 24000 - 28000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: Monday to Friday 10:00 - 18:30
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an 'Employer of Choice' by investing in our colleagues' development through funded programmes and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
- Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance related criteria.
How to Apply
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer in South Shields employer: Job Search Place Limited
At OCS UK & Ireland, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises professional growth and development. As a Court & Tribunal Security Officer, you will benefit from our commitment to employee advancement through funded training programmes, while enjoying a collaborative environment rooted in our TRUE values of Trust, Respect, Unity, and Empowerment. Join us in making a meaningful impact within the community, all while ensuring safety and security in a vital public service setting.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Officer in South Shields
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to security and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for safety and customer service during the interview. Share specific examples from your past experiences that highlight your skills and dedication to these areas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Court & Tribunal Security Officer in South Shields
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your passion for providing exceptional customer service. We want to see how you can welcome and guide court users effectively!
Be Clear About Your Experience:Don’t forget to mention any relevant security experience you have, especially if it involves monitoring premises or using security equipment. We value your background, so let us know what you've done!
Communicate Effectively:Effective communication is key in this role. Use your application to demonstrate your communication skills, whether it's through clear writing or sharing examples of how you've handled situations in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with OCS!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role
Make sure you understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since exceptional customer service is crucial for this role, prepare examples from your past experiences where you successfully handled difficult situations or provided outstanding service. This will show that you can maintain professionalism even under pressure.
✨Be Prepared for Scenario Questions
Expect questions that assess how you would handle specific security scenarios. Think about potential situations you might face in the courts and tribunal system, and be ready to discuss your approach to resolving them effectively.
✨Demonstrate Effective Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might also want to highlight any experience you have with using communication tools like radios, as this could be relevant to the job.
