At a Glance
- Tasks: Lead a team to deliver amazing coffee and food experiences for our customers.
- Company: SOHO Coffee, a proud and passionate team dedicated to good service.
- Benefits: Flexible shifts, free meals, extra holiday, and a pension scheme.
- Other info: No experience needed; we value attitude and willingness to learn.
- Why this job: Join us to make someone's day better with every cup of coffee.
- Qualifications: Great people skills and a passion for customer service.
The predicted salary is between 12 - 14 £ per hour.
Our supervisors work with the store manager, team, and wider business to fulfil our vision of: Honest, good mood food, crafted coffee, and drinks - proudly served, delivering soul at scale. Supervisors do this through collaboration with the team to fulfil our mission: Good is always served.
To curate quality product and welcoming environments, to secure the return visit. To always be good for colleagues and customers. Be consistently good - Part of our ethos is about not overstating who we are, so for us being 'good' really is good enough, and it's what we strive for. When we say 'good' we have to deliver on that so we can be relied on to deliver our brand promise of being consistently good for our customers and our team.
Be proud to serve - As a business we feel proud about what we're offering up, and we pride ourselves on working as a team that are proud to serve. Be the good in someone's day - A welcoming smile, remembering an order, doing something above and beyond to make each customer feel valued. It's the little things that matter, and the smallest thing can add some good to a person's day.
As a Supervisor you will need to demonstrate these values daily by being flexible & working where the team needs you most. Our Supervisors are masters in customer service and strive to make a positive difference to every customer's day. They are proud to serve our amazing food to our customers, producing our range of delicious drinks and crafting our beautiful coffees. You will champion your team to ensure that SOHO brand standards & high product quality are met & delivered every time.
Our Supervisors ensure that our customers are really well looked after by running a brilliant shift. You'll share our passion and personality with our customers and our team, so together you can create a fantastic environment to work in.
The Perks of the Job
- Great training package & development.
- Flexible shift patterns to ensure our teams enjoy a good work/life balance.
- Free meal and 2 free drinks whilst on duty.
- Your Big Event extra day's holiday each year.
- Pension scheme to help you plan your future.
AND this is not just a job being part of a team who craft superb coffee, creating a memorable experience for our guests, is an art form deserving recognition. We are proud to say 52% of our managers started as team members with us and 14% of our people have been with us for longer than 5 years.
What we need from you
- You will need to be a people person with fantastic front of house skills.
- Great attention to detail.
- The desire to learn and really love what you do.
What we stand for
It is very important you respect and believe in the company you choose to work for. Here at SOHO we believe in: BEING GOOD and DOING GOOD. Ensuring our team enjoy a good work/life balance linked to shift patterns. Being part of our local community. Being a fair employer - no zero contracts for permanent team. 'Hiring the attitude and training the skill' - no previous experience is required. If you are full of beans and have customer service experience, particularly within a high-volume food and drink business or the hospitality industry, then we would love to hear from you.
SOHO Coffee - Bradley Stoke Supervisor - 20 hours employer: Job Search Place Limited
At SOHO Coffee, we pride ourselves on being an excellent employer by fostering a supportive and collaborative work culture that values every team member's contribution. Our commitment to employee growth is evident in our comprehensive training packages and flexible shift patterns, ensuring a healthy work/life balance while allowing you to thrive in your role. With a strong emphasis on community and a fair employment approach, we celebrate the art of crafting exceptional coffee and creating memorable experiences for our customers, making every day at SOHO a rewarding journey.
StudySmarter Expert Advice🤫
We think this is how you could land SOHO Coffee - Bradley Stoke Supervisor - 20 hours
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Job Search Place Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace SOHO Coffee - Bradley Stoke Supervisor - 20 hours
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Job Search Place Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Job Search Place Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Job Search Place Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Job Search Place Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
