At a Glance
- Tasks: Lead the development of integrations and enhance system reliability for a trusted review platform.
- Company: Join Trustpilot, a high-growth FTSE-250 company on a mission to build trust.
- Benefits: Flexible working, competitive pay, 25+ days holiday, and rich learning opportunities.
- Other info: Inclusive culture with great career growth and fun office perks.
- Why this job: Make a real impact by improving customer feedback workflows for businesses worldwide.
- Qualifications: Senior-level full-stack experience with a focus on backend engineering and cloud services.
The predicted salary is between 60000 - 80000 £ per year.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Join our Integrations Squad!
About the Team and Mission
The Integrations Squad's mission is to empower businesses of all sizes—from sole traders to global enterprises—to seamlessly incorporate Trustpilot into their customer feedback workflows. As a Senior Software Engineer, you will be instrumental in overseeing the health and evolution of 20+ distinct integrations (including Shopify, Salesforce, and HubSpot), improving scalability whilst optimising for future growth. You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance.
What You'll Be Doing
- Backend Stability & Scalability: Understand the existing technical landscape to plan, implement, and release new features with a focus on system reliability.
- Architectural Oversight: Architect solutions to handle the complexities of 20+ integrations while maintaining the internal tools and documentation used to improve team resilience and tech footprint.
- Adaptable Problem Solving: Troubleshoot existing software, resolve bugs across the full stack, and navigate a multifaceted technical environment with ease.
- Technical Leadership: Inspire and guide the organization with your knowledge of how to solve complex architectural challenges and naturally untangle legacy systems.
- Best Practices & Infrastructure: Help lead the technical direction of the team through the adoption of engineering best practices, robust tooling, and Infrastructure as Code.
- Mentorship & Coaching: Mentoring, coaching, and supporting less experienced colleagues to help them grow.
- Strategic Collaboration: Collaborate closely with Engineering and Product leadership to align technical debt reduction with long term business value.
Who You Are
- Senior-Level Full-Stack Expertise: Experience at a senior level building full-stack applications, paired with a deep focus and passion for backend engineering on Cloud Services, system stability, and modern frontend tools like React, Next.js, and CSS Modules.
- A Growth Mindset for Legacy Systems: You are energized by a complex backlog, finding genuine satisfaction in driving platform-wide improvements and untangling legacy code.
- Deep Backend Proficiency: Extensive proficiency in Node.js, TypeScript, and JavaScript, combined with a deep understanding of APIs, Webhooks, and OAuth protocols.
- Strong Cloud & Infrastructure Knowledge: Proficient experience with AWS (specifically Lambda, SQS, DynamoDB, ECS, SNS, and CloudFormation), alongside containerization, data, and infrastructure systems like Docker, Terraform, PostgreSQL, and BigQuery.
- Customer-centric: A solution-oriented mindset dedicated to the customer experience, thriving in collaborative environments where you can help establish clear ownership boundaries across enterprise platforms like Salesforce and Zuora.
- Supportive Leadership: A motivation to encourage yourself and the people around you to constantly improve in a healthy, sustainable way.
- Team Focus: An understanding that maintenance-heavy work requires resilience, acting as a supportive leader who ensures every team member feels valued.
What's in it for you
- A range of flexible working options to dedicate time to what matters to you.
- Competitive compensation package + bonus.
- 25 days holiday per year, increasing to 28 days after 2 years of employment.
- Two paid volunteering days a year to spend your time giving back to the causes that matter to you and your community.
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist.
- Pension and life insurance.
- Health cash plan, online GP, 24/7, Employee Assistance Plan.
- Full access to Headspace, a popular mindfulness app to promote positive mental health.
- Paid parental leave.
- Season ticket loan and a cycle-to-work scheme.
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for.
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice.
- Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Software Engineer III (Senior) employer: Job Search Place Limited
At Trustpilot, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our central office location offers a vibrant work environment with flexible working options, competitive compensation, and rich learning opportunities through the Trustpilot Academy. We are committed to employee growth and well-being, providing benefits such as generous holiday allowances, paid volunteering days, and access to wellness resources, making us an ideal place for talented individuals to thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer III (Senior)
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Job Search Place Limited or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Job Search Place Limited.
✨Tap into Online Developer Communities
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We think you need these skills to ace Software Engineer III (Senior)
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Job Search Place Limited.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Job Search Place Limited and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Job Search Place Limited
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Job Search Place Limited uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
