At a Glance
- Tasks: Lead daily operations, ensure service delivery, and manage site personnel in Warminster.
- Company: Our client operates in the defence sector, focusing on secure environments.
- Benefits: Enjoy private medical coverage for your family, life assurance, and 25 days of holiday.
- Other info: The position is based in Warminster, requiring strong IT and communication skills.
- Why this job: This role is ideal for ex-military personnel seeking to leverage their leadership skills.
- Qualifications: Must have security clearance and experience in operational management within defence environments.
The predicted salary is between 50000 - 50000 £ per year.
Our client is looking for a Site Lead to run the day-to-day operation of their facility in Warminster. The Site Lead will need to have previous operational management or team leadership in a defence or secure environment. In addition, the Site Lead will need to have strong organisational, communication, relationship management, problem-solving and IT skills. You must have security clearance. Applications from ex-military personnel are strongly encouraged.
Key Responsibilities
- Lead the day-to-day operation of the facility
- Ensure contractual service delivery obligations, KPIs and targets are achieved
- Support incident response, escalation management, and operational recovery activities
- Provide effective day-to-day leadership, direction, and supervision of site-based personnel
- Allocate workload, manage priorities, and ensure effective deployment of resources
- Promote accountability, collaboration, and professional standards across the team
- Act as the primary operational point of contact for stakeholders, contractors and colleagues
- Escalate risks, contractual concerns, or service issues appropriately
- Provide accurate operational updates, reports, and service communications
- Ensure operational equipment, systems, and associated assets are prepared and available to support service delivery requirements
- Ensure operational incidents, faults, and service disruptions are recorded, escalated, and resolved through approved processes
- Support planning and coordination of training events, visits, and operational activities
- Ensure site operations comply with policies, procedures, H&S, and legal and contractual obligations
- Support internal audits, investigations, assurance activities, and continuous improvement actions
- Identify opportunities to improve service performance, efficiency, customer experience, and team effectiveness
- Support implementation of business change, service enhancements, or operational improvements
Knowledge, skills and qualifications
Essential:
- Experience within defence, military support, simulation, or secure operational environments
- Strong experience in a supervisory, team leadership or operational management role
- Previous experience managing people within an operational, technical, defence, engineering, training or service-led environments
- Strong organisational, communication, and problem-solving skills
- Strong stakeholder and customer relationship management skills
- IT proficiency, including Microsoft Office applications
- Ability to work independently with appropriate judgement and accountability
- Have security clearance
Desirables:
- Experience operating within contractual service delivery environments
- Familiarity with technical systems support or equipment availability management
- Relevant leadership or management qualifications
- Health & safety qualification
Salary
Salary: £50,000
Benefits
Benefits: Training, Private medical (covers family), Life Assurance, 25 days hols, Pension (4%)
Site Lead employer: Job Search Place Limited
Join a leading defence organisation in Warminster that values operational excellence and team collaboration. Enjoy benefits like private medical insurance and a pension plan while working in a secure environment. The team prioritises continuous improvement and professional standards.
