At a Glance
- Tasks: Lead a team to deliver exceptional coffee experiences and drive store performance.
- Company: Join Scoffs Group, the UK's largest Costa Coffee franchise with a people-first culture.
- Benefits: Enjoy free lunch, exclusive discounts, and tailored leadership training from day one.
- Other info: Be part of a supportive network that celebrates your achievements and offers career growth.
- Why this job: Inspire your team and make a real impact in a fast-paced, rewarding environment.
- Qualifications: Previous management experience and a passion for developing high-performing teams.
The predicted salary is between 30000 - 40000 £ per year.
Lead With Purpose - Become a Store Manager at Scoffs Group, the UK's largest Costa Coffee franchise. Are you a motivated leader with a passion for people and a love for exceptional coffee? If you're ready to take the next big step in your career, we have the opportunity for you.
At Scoffs Group, we're proud to be the largest Costa Coffee franchise in the UK, and we're looking for a driven, people-first Store Manager to lead from the front and inspire their team to deliver unforgettable customer experiences every day.
Who We Are
We're an award-winning franchise, representing the nation's favourite coffee brand, Costa Coffee, for over 11 years running. Our teams are at the heart of everything we do - from crafting the perfect flat white to creating a positive impact in the communities we serve. Joining Scoffs means joining a network of supportive, passionate people who care about quality, team spirit, and continuous improvement.
The Role: Store Manager
As Store Manager, you'll be the driving force behind your store's success - setting the tone, coaching your team, and making sure every customer receives an unbeatable Costa experience. You'll lead from the front and take full ownership of your store's performance, people, and day-to-day operations. Your key responsibilities will include:
- Leading and inspiring a team of Baristas, Barista Maestros, and Assistant Managers
- Delivering an exceptional customer experience while upholding brand standards
- Managing store performance and driving key metrics including sales, customer satisfaction, and team engagement
- Ensuring operational excellence, including compliance, cleanliness, and health & safety
- Recruiting, onboarding, and developing your team with clear growth plans
- Driving commercial success through smart decision making and team motivation
- Launching seasonal campaigns and ensuring flawless execution on the shop floor
What You'll Bring
We're looking for a dynamic and experienced leader who thrives in a fast-paced environment and understands how to balance people, performance, and operational excellence. To be successful in this role, you'll need:
- Previous management experience in retail, hospitality, or a similar customer-facing role
- A passion for people development, coaching, and leading high performing teams
- Strong commercial acumen with a results-driven mindset
- Excellent communication and organisational skills
- Full flexibility with working hours and a proactive attitude
- A hands-on leadership style and a love for great coffee
The Perks of Being Part of Scoffs
We value our people and are proud to offer a range of meaningful benefits that support you in and out of work:
- Instant Perks with Boostworks - Access exclusive discounts and team rewards from day one
- We've Got Your Back - Free, confidential support through our Employee Assistance Programme (Life & Progress)
- Wagestream Access - Gain real-time access to your earnings, budgeting tools, and smart savings
- Secure Your Future - Join our Company Pension Scheme and build long-term financial security
- Learn While You Lead - Develop your skills with tailored leadership training and qualifications via Yuzu Training
- Free Lunch & Drinks Every Shift - Enjoy lunch and handcrafted drinks on the house
- Perks That Go Beyond You - Get discounts for yourself on & off shift!
- Loyalty Pays Off - Get recognised through long service awards as you grow your career with us
- We Celebrate You - From day one to key milestones, we make every achievement count
- Team Wins = Bonus Time - Hit your targets and share in store-wide performance bonuses
Ready to Lead a Store, Inspire a Team, and Deliver Greatness? If you're a passionate, results-driven leader with a heart for people and a head for business, we'd love to hear from you.
Costa Store Manager in Sidmouth employer: Job Search Place Limited
At Scoffs Group, the UK's largest Costa Coffee franchise, we pride ourselves on fostering a vibrant and supportive work culture that prioritises people and exceptional service. As a Store Manager, you'll not only lead a passionate team but also benefit from a range of perks including tailored leadership training, flexible working hours, and a strong emphasis on employee well-being. Join us to grow your career in a dynamic environment where your contributions are celebrated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Costa Store Manager in Sidmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee and retail industry. You never know who might have a lead on a Store Manager position or can put in a good word for you.
✨Tip Number 2
Show off your passion for coffee! When you get the chance to chat with potential employers, share your love for exceptional coffee and how it drives your leadership style. It’ll make you stand out!
✨Tip Number 3
Prepare for those interviews by practising common questions related to team management and customer experience. We want you to shine when discussing how you can inspire a team and deliver unforgettable experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our Scoffs family.
We think you need these skills to ace Costa Store Manager in Sidmouth
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee industry or how you enjoy crafting the perfect brew. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the Costa family.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've inspired others, coached a team, or driven results. We’re all about people-first leadership, so let us know how you put your team first!
Be Results-Driven:We love candidates who can demonstrate a strong commercial acumen. In your application, mention specific metrics you've improved in previous roles, like sales growth or customer satisfaction scores. Show us how you’ve made a difference and how you plan to do the same at Scoffs!
Tailor Your Application:Make sure your application is tailored to the role of Store Manager at Scoffs Group. Use keywords from the job description and align your experiences with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team. And remember, apply through our website for the best chance!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Coffee
As a Store Manager at Scoffs Group, your passion for coffee is key. Brush up on Costa's menu and be ready to discuss your favourite drinks and how you would inspire your team to deliver exceptional customer experiences. Show them you’re not just a manager, but a coffee enthusiast!
✨Showcase Your Leadership Style
Prepare to talk about your previous management experience and how you've successfully led teams in the past. Use specific examples that highlight your hands-on leadership style and your ability to coach and develop others. They want to see how you can inspire your team to achieve greatness.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to retail and hospitality. Be ready to discuss how you would drive sales, improve customer satisfaction, and engage your team. Showing that you have a results-driven mindset will set you apart from other candidates.
✨Emphasise Team Spirit
Scoffs Group values team spirit, so come prepared with examples of how you've fostered a positive work environment in your previous roles. Discuss how you plan to motivate your team and create a culture of support and collaboration. They want to know you can lead with purpose!
