At a Glance
- Tasks: Communicate with customers about vehicle service and repairs, and manage job records.
- Company: Join a leading Automotive Main Dealership in Shrewsbury with a vibrant team.
- Benefits: Earn a competitive salary with uncapped commission, plus great perks like birthday off!
- Other info: Enjoy career development opportunities and employee discounts on vehicles and services.
- Why this job: Be the go-to person for customers and help them keep their vehicles in top shape.
- Qualifications: Experience as a Service Advisor and strong communication skills are essential.
The predicted salary is between 28000 - 34000 £ per year.
We are currently advertising on behalf of an Automotive Main Dealership, who are recruiting a Service Advisor to assist in their busy Service Department in the Shrewsbury area.
Benefits
- £28,000 basic salary with realistic OTE of £34,000 (uncapped commission)
- Monday to Friday working hours plus Saturday morning rota
- 22 days annual leave, increasing to 25 with length of service
- Birthday off after one year's service
- Monthly bonus scheme
- Company pension and sick pay scheme
- Employee discounts on vehicles, servicing, and parts
- Referral scheme and access to company discount programmes
- Manufacturer training and genuine career development opportunities
Requirements
- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
Duties of a Service Advisor
- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update customers and vehicle records
- Prepare and complete invoices
- Advise customers on estimated costs of repairs and timescales of work due to be completed
- Other ad hoc duties as the role requires
Service Advisor in Shrewsbury employer: Job Search Place Limited
Join a thriving Automotive Main Dealership in Shrewsbury, where we prioritise employee satisfaction and growth. With a competitive salary package, generous annual leave, and a supportive work culture, we offer genuine career development opportunities alongside manufacturer training. Enjoy additional perks such as employee discounts, a monthly bonus scheme, and a birthday off after one year of service, making this an excellent place to build your career as a Service Advisor.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings for Service Advisors. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've successfully communicated with customers or upsold services. We want you to shine and show them you're the perfect fit for their team!
✨Tip Number 3
Don’t forget to research the dealership! Knowing their values, services, and any recent news can give you an edge during interviews. It shows you're genuinely interested and ready to contribute to their success.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Service Advisor role. Plus, it helps us keep track of your application and get you in front of the right people faster!
We think you need these skills to ace Service Advisor in Shrewsbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Advisor role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your previous experience aligns with what we’re looking for. Keep it friendly and professional, just like us!
Show Off Your Communication Skills:As a Service Advisor, communication is key. In your application, demonstrate your ability to communicate effectively. Whether it's through your writing style or examples of past interactions, let us see your skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive service processes and the specific software used in dealerships. Familiarity with common repairs and customer service scenarios will help you answer questions confidently.
✨Showcase Your Communication Skills
As a Service Advisor, you'll need to communicate effectively with customers. Practice explaining complex service issues in simple terms. During the interview, demonstrate your ability to listen and respond to questions clearly.
✨Prepare for Upselling Scenarios
Think about how you would upsell service work or plans to customers. Prepare examples from your past experience where you successfully increased sales through effective communication and customer engagement.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their training programmes or how they measure success in the Service Department. This shows you're serious about your potential future there.
