Referral Hub Administrator - Community Health in Shrewsbury

Referral Hub Administrator - Community Health in Shrewsbury

Shrewsbury Part-Time 29970 - 36483 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Handle calls and provide administrative support to healthcare professionals.
  • Company: Join the NHS, a vital organisation improving community health.
  • Benefits: Flexible working hours and various shift options to suit your lifestyle.
  • Other info: Be part of a supportive team dedicated to health improvement.
  • Why this job: Make a real difference in your community's health services.
  • Qualifications: Excellent IT skills and customer care experience required.

The predicted salary is between 29970 - 36483 £ per year.

NHS is looking for an enthusiastic call handler and administrative support team member in Shropshire. The role involves handling calls from healthcare professionals and maintaining records for clinical teams. Successful candidates will exhibit excellent IT skills and customer care experience. The position offers flexible working hours with various shift options, catering to the needs of candidates. Join the NHS team to contribute to improving health services in your community.

Referral Hub Administrator - Community Health in Shrewsbury employer: Job Search Place Limited

The NHS is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working hours and a commitment to community health, you will have the opportunity to make a meaningful impact while developing your skills in a dynamic environment. Join us in Shropshire and be part of a team dedicated to enhancing healthcare services for all.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Referral Hub Administrator - Community Health in Shrewsbury

Tip Number 1

Make sure you research the NHS and its values before your interview. Understanding their mission will help you connect your skills to what they’re looking for, showing that you’re not just another candidate but someone who genuinely cares about community health.

Tip Number 2

Practice your call handling skills! Since this role involves dealing with healthcare professionals over the phone, try role-playing scenarios with a friend. This will help you feel more confident and prepared to handle any situation that comes your way.

Tip Number 3

Don’t underestimate the power of networking. Reach out to current or former NHS employees on LinkedIn. They can provide insights into the role and might even give you a heads-up on upcoming opportunities. Plus, it shows initiative!

Tip Number 4

Apply through our website! We make it super easy to submit your application and keep track of your progress. Plus, it’s a great way to ensure your application gets seen by the right people in the NHS team.

We think you need these skills to ace Referral Hub Administrator - Community Health in Shrewsbury

Call Handling
Administrative Support
Record Maintenance
IT Skills
Customer Care Experience
Communication Skills
Flexibility

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for community health shine through! We want to see how excited you are about the role and how you can contribute to improving health services.

Highlight Relevant Experience:Make sure to showcase any previous call handling or administrative experience you have. We’re looking for candidates who can demonstrate excellent customer care skills, so don’t hold back on sharing those examples!

Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your IT skills align with the needs of the NHS and how you can support clinical teams effectively. We love seeing tailored applications!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!

How to prepare for a job interview at Job Search Place Limited

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Referral Hub Administrator. Familiarise yourself with the NHS's mission and values, as well as the specific duties like call handling and record maintenance. This will help you demonstrate your enthusiasm and suitability for the role.

Show Off Your IT Skills

Since excellent IT skills are crucial for this position, be prepared to discuss your experience with relevant software and tools. Bring examples of how you've used technology to improve efficiency or solve problems in previous roles. This will show that you're ready to hit the ground running.

Customer Care is Key

Highlight your customer care experience during the interview. Think of specific instances where you provided exceptional service or resolved conflicts effectively. This will illustrate your ability to handle calls from healthcare professionals with professionalism and empathy.

Flexibility is Your Friend

With flexible working hours being a part of the role, be ready to discuss your availability and willingness to adapt to different shifts. This shows that you're not only interested in the job but also committed to meeting the needs of the team and the community.