Experienced Service Advisor - Aftersales & Customer Support in Shrewsbury

Experienced Service Advisor - Aftersales & Customer Support in Shrewsbury

Shrewsbury Full-Time 28585 - 28585 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Provide top-notch customer service in person and over the phone.
  • Company: Join a dynamic team at JT Hughes Shrewsbury.
  • Benefits: Earn up to £28,585.45, enjoy a pension, discounts, and more holidays.
  • Why this job: Be part of a passionate team delivering exceptional customer experiences.
  • Qualifications: Self-motivated with a strong commitment to customer service.

The predicted salary is between 28585 - 28585 £ per year.

Job Search Place Limited is seeking a customer service support member for its Aftersales Team at JT Hughes Shrewsbury. This role involves dealing with customers both in person and over the phone, ensuring their requirements are recorded and addressed. The successful candidate will be self-motivated with a passion for delivering exceptional customer service.

The package includes:

  • Salary up to £28,585.45 per annum
  • A company pension
  • Discounted repairs
  • An increasing holiday allowance

Experienced Service Advisor - Aftersales & Customer Support in Shrewsbury employer: Job Search Place Limited

Job Search Place Limited is an excellent employer, offering a supportive work culture that prioritises employee growth and development. Located at JT Hughes Shrewsbury, the company provides competitive salaries, a comprehensive benefits package including a pension scheme, discounted repairs, and an increasing holiday allowance, making it an attractive place for those passionate about delivering exceptional customer service.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Experienced Service Advisor - Aftersales & Customer Support in Shrewsbury

Tip Number 1

Get to know the company! Research JT Hughes and their Aftersales Team. Understanding their values and customer service approach will help you tailor your conversation during interviews.

Tip Number 2

Practice your communication skills! Since this role involves dealing with customers both in person and over the phone, role-play scenarios with friends or family to boost your confidence.

Tip Number 3

Show your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to exceptional service.

Tip Number 4

Apply through our website! We make it easy for you to submit your application directly, and it shows you're serious about joining the team. Plus, you'll get updates on your application status!

We think you need these skills to ace Experienced Service Advisor - Aftersales & Customer Support in Shrewsbury

Customer Service
Communication Skills
Self-Motivation
Problem-Solving Skills
Attention to Detail
Interpersonal Skills
Time Management

Some tips for your application 🫡

Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for delivering exceptional customer service. Share specific examples of how you've gone above and beyond for customers in the past – it’ll make you stand out!

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to match the job description. Highlight relevant experience and skills that align with the role of an Experienced Service Advisor. We want to see how you fit into our Aftersales Team!

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read – it shows you can communicate effectively!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!

How to prepare for a job interview at Job Search Place Limited

Know Your Customer Service Basics

Brush up on the fundamentals of customer service, especially in an aftersales context. Be ready to discuss how you’ve handled customer queries in the past and what strategies you use to ensure customer satisfaction.

Showcase Your Communication Skills

Since this role involves dealing with customers both in person and over the phone, practice articulating your thoughts clearly. Use examples from your previous experiences to demonstrate how you effectively communicate with customers.

Demonstrate Self-Motivation

Prepare to share instances where you took the initiative to solve a problem or improve a process. This will show that you’re self-motivated and passionate about delivering exceptional service, which is key for this role.

Research the Company and Its Values

Familiarise yourself with Job Search Place Limited and their approach to customer service. Understanding their values will help you align your answers with what they’re looking for, making you a more attractive candidate.