At a Glance
- Tasks: Support the Audiology team with administrative duties and ensure high-quality service delivery.
- Company: Join a compassionate NHS Trust dedicated to patient care in Shropshire.
- Benefits: Be part of a supportive team with opportunities for personal growth and development.
- Other info: Join a dynamic environment where compassion and respect are at the core of our values.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Motivated individuals with strong communication and organisational skills are encouraged to apply.
The predicted salary is between 23900 - 25600 £ per year.
This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust and Shropshire Community Health NHS Trust. If you are not currently working within either of these Trusts, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.
An opportunity has arisen for a motivated and enthusiastic individual to join the clerical team in the Audiology department. We support the Audiology clinical staff in delivering a high-quality Audiology service to the hearing aid wearers of Shropshire. Shropshire Audiology provides services for a population of 500,000 people where we see approximately 60,000 people in a year. We are proud to be able to offer a range of services to our patients such as Adult Hearing Aid work, ENT support, Paediatric Audiology, the Shropshire Implant Service, Hearing Therapy and Rehabilitation clinics, Tinnitus and Hyperacusis and Balance.
Main duties of the job include:
- To assist in the day to day running of the Audiology Department ensuring the Administration and Clerical team are delivering the highest possible standard of work.
- Organising and dealing with administrative duties within the Audiology department.
- Responding quickly and effectively to enquiries from our service users.
Our Poppy's Promise Commitment: We believe that compassionate care sits at the heart of everything we do. Every member of our team - clinical or non-clinical - plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times. We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding. By joining our team, you are committing to uphold these values - ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
For full duties and responsibilities please refer to the attached document entitled Job Description.
Clerical Officer - Audiology in Shrewsbury employer: Job Search Place Limited
The Shrewsbury and Telford Hospital NHS Trust and Shropshire Community Health NHS Trust are committed to providing a supportive and compassionate work environment for their employees. As a Clerical Officer in the Audiology department, you will play a crucial role in delivering high-quality services to the community, with opportunities for professional growth and development within the NHS framework. Our culture prioritises empathy and respect, ensuring that every team member feels valued and empowered to make a difference in the lives of our patients.
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Officer - Audiology in Shrewsbury
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Job Search Place Limited.
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We think you need these skills to ace Clerical Officer - Audiology in Shrewsbury
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Job Search Place Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Job Search Place Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Job Search Place Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Job Search Place Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Job Search Place Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Job Search Place Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
