At a Glance
- Tasks: Handle customer enquiries via phone and email, manage complaints with professionalism.
- Company: Join a growing team based on the outskirts of Shoreham with on-site parking.
- Benefits: Enjoy a salary of £29,000 and a supportive team environment.
- Other info: You must be a driver with access to a vehicle due to location.
- Why this job: This role offers opportunities for development within a growing business.
- Qualifications: Previous experience in customer service or call centre roles is required.
The predicted salary is between 29000 - 29000 £ per year.
Are you an experienced Customer Service Advisor looking for a new opportunity in the area? We are recruiting for a professional and customer-focused individual to join a growing team based on the outskirts of Shoreham. Due to the location, you must be able to drive – on-site parking is available.
The Role
As a Customer Service Advisor, you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving.
Key Responsibilities
- Handling customer enquiries via phone and email
- Managing and resolving customer complaints with professionalism and empathy
- Conducting investigations into customer issues and providing clear outcomes
- Completing accurate administration and maintaining detailed records
- Carrying out follow‑ups to ensure customer satisfaction and resolution
- Working collaboratively with internal teams to resolve complex queries
About You
- Previous experience in customer service, call centre or office support roles
- Strong communication and problem‑solving skills
- Ability to handle complaints and situations confidently
- Highly organised with excellent attention to detail
- A driver with access to a vehicle due to location
What's on Offer
- Salary of £29,000
- On-site parking
- Supportive and friendly team environment
- Opportunity to develop within a growing business
Office Angels is an equal-opportunities employer.
Customer Service Executive in Shoreham-by-Sea employer: Job Search Place Limited
Located on the outskirts of Shoreham, this company offers on-site parking and a friendly team environment. They are committed to equal opportunities and support employee development.
