At a Glance
- Tasks: Lead a team of baristas to deliver stellar customer service and create memorable experiences.
- Company: Cobra Coffee, a vibrant Starbucks franchise in Crawley.
- Benefits: Enjoy 28 days of holiday, training, and great career progression.
- Other info: Join a dynamic team with opportunities for growth and development.
- Why this job: Be a key player in creating the ultimate Starbucks experience for customers.
- Qualifications: Previous supervisory experience and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Cobra Coffee - Starbucks Franchisee in Crawley is seeking a shift supervisor to lead baristas in delivering outstanding customer service. As a key part of the team, you will coach and inspire your partners to create the Starbucks Experience.
Responsibilities
- Lead baristas to deliver outstanding customer service and coach partners to create the Starbucks Experience.
Qualifications
- Prior supervisory experience and strong customer service skills.
Benefits
- The role offers a dynamic work environment with benefits including 28 days of holiday, training, and career progression opportunities.
Shift Supervisor - Lead Barista for Stellar Customer Experience employer: Job Search Place Limited
Cobra Coffee, a proud Starbucks franchisee in Crawley, is an exceptional employer that prioritises a vibrant work culture and the professional growth of its team members. With a commitment to outstanding customer service, employees enjoy comprehensive benefits such as 28 days of holiday, extensive training, and clear pathways for career advancement, making it a rewarding place to build a fulfilling career in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor - Lead Barista for Stellar Customer Experience
✨Tip Number 1
Get to know the company culture! Before your interview, check out Cobra Coffee's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations with customers and baristas. Being able to demonstrate your problem-solving skills will make you stand out as a shift supervisor.
✨Tip Number 3
Network with current employees! If you can, reach out to someone who works at Cobra Coffee. They can give you insider tips on what the team values and what it’s like to work there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Shift Supervisor - Lead Barista for Stellar Customer Experience
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee industry or how you enjoy creating memorable customer experiences. We want to see that you're not just looking for a job, but that you're excited about being part of the coffee community.
Highlight Your Leadership Skills:As a shift supervisor, you'll be leading a team, so make sure to showcase any previous supervisory experience. Talk about how you've motivated and inspired others in past roles. We’re looking for someone who can coach baristas to deliver that stellar customer experience we pride ourselves on.
Tailor Your Application:Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to this specific role at Cobra Coffee. Mention the key responsibilities and qualifications from the job description, and explain how your skills align with them. We appreciate when candidates take the extra step!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows us that you’re serious about joining our team. So, don’t hesitate – get your application in today!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Coffee
Familiarise yourself with the Starbucks menu and coffee-making process. Being able to discuss your favourite drinks and how they’re made will show your passion for the brand and its products.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you coached others or resolved conflicts, as this will demonstrate your supervisory experience.
✨Emphasise Customer Service
Be ready to share specific instances where you provided outstanding customer service. Highlight how you went above and beyond to create a positive experience for customers, as this aligns perfectly with the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and training opportunities at Cobra Coffee. This shows your interest in the role and helps you understand how you can contribute to creating the Starbucks Experience.
