At a Glance
- Tasks: Lead a team to deliver excellent customer service and maximise store profits.
- Company: Join a leading retail brand with a focus on teamwork and inclusivity.
- Benefits: Enjoy a 15% discount, 28 days holiday, and career progression opportunities.
- Other info: Supportive environment with clear pathways for growth and development.
- Why this job: Be part of a dynamic team that values your input and development.
- Qualifications: Experience in retail management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.
Key responsibilities
- Maximise profit
- Have a clear focus on delivering great availability for your customers.
- Play an active role in your store to "sell a £1 & save a £1" to help drive sales.
- Deliver on all agreed actions set for you by your line manager.
Engage, develop & retain great people
- Proactively support and work with the Talking Shop Rep in your store.
- Support team engagement in your store.
- Play a part in creating an inclusive culture where everyone can be their best.
- Take a proactive approach to personal development and share your own knowledge to support up skilling the team.
Doing the right processes and doing them right
- Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
- A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
- Follow and implement all cash handling and security policies & processes.
- Play your part in providing the best digital service through implementing all "One Best Way" processes.
Leadership
Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers:
- Love your customers by being approachable.
- Look after our own by being respectful.
- Work together by being enthusiastic.
- Hate waste by taking action.
- Care about the business and our people by being considerate.
Required skills & experience
- Proven experience in a retail management or supervisory role.
- Communicates effectively with every colleague to deliver store tasks first time, every time.
- Plans and organises the shift, using every member of the team.
- Provides balanced feedback when needed to improve the performance of every colleague.
- Sets the pace of the team, when on shift, by being hands on to deliver a great store.
What We Offer
- 15% discount in all Iceland and The Food Warehouse stores.
- 28 days holiday (including Bank Holidays).
- Christmas vouchers - increasing with length of service.
- Refer a Friend scheme.
- Christmas saving schemes.
- Long service awards.
- Option to join a healthcare plan.
- Grocery Aid for free and confidential financial, emotional and practical support.
- Clear career pathways with opportunities for development and progression.
- A supportive and inclusive work environment.
Shift Manager (Inside M25) employer: Job Search Place Limited
As a Shift Manager at our Inside M25 location, you will thrive in a supportive and inclusive work environment that prioritises employee development and engagement. With competitive benefits such as a 15% discount, generous holiday allowance, and clear career pathways, we are committed to making our workplace the best place to shop and work. Join us to lead a passionate team dedicated to delivering exceptional service while enjoying unique perks like Christmas vouchers and a healthcare plan.
