At a Glance
- Tasks: Handle calls and admin duties in a busy medical practice.
- Company: Join a supportive team in a dynamic healthcare environment.
- Benefits: Flexible hours, training provided, and opportunities for personal development.
- Other info: Must be able to travel between sites and work some Saturdays.
- Why this job: Make a difference by helping patients and working with healthcare professionals.
- Qualifications: Experience with the public and good PC skills required.
The predicted salary is between 24000 - 28000 £ per year.
We are looking for x2 Receptionists, working between the hours of 8:00am and 6:30pm, Monday to Friday, on a 4 week flexi rota. The role is a varied and interesting job working in a medical practice within the reception area, including call handling and administrative duties.
The role holder will have excellent communication skills for face-to-face and telephone interactions with patients, service providers, and other health professionals at all levels. Experience in dealing with the general public is essential. A positive demeanour, the ability to stay calm and work under pressure, and a kind and empathetic approach are also required.
The post holder will be required to proactively communicate with relevant people, including staff, clinicians, patients, and visitors. Good PC literacy skills, using MS Office packages and NHS systems, are necessary, and training will be provided. Attention to detail and consistently following protocols and procedures to respond to patient/clinician requests and support with any urgent admin requirements are crucial. The role requires good organisational skills and the ability to effectively prioritise work.
Main duties of the job include working in a fast-paced environment as a team player at all Shifnal sites. The role is based at either of the two Shifnal and Priorslee practices, but you may be required to provide cover at the Teldoc sites, so you must be able to travel. Hours of work will be fully flexible, including 1 Saturday per month.
Job responsibilities:
- To become familiar with Practice procedures and protocols, and comply with them
- To support with the regular upkeep of both sites, adhering to and reinforcing health and safety across all sites
- To open and close sites
- To play a part in all Reception and Practice Team activities, for example, meetings
- To be responsible for self-development with the support of the Practice Team
- Apply practice policies, standards, and guidance
Person Specification:
Experience:
- Good knowledge of Microsoft Office Word, Excel, and Outlook
Receptionist in Shifnal employer: Job Search Place Limited
Join our dynamic medical practice as a Receptionist, where you will be part of a supportive team dedicated to providing exceptional patient care. We offer a flexible working environment with opportunities for professional development and training in NHS systems, ensuring you thrive in your role. Our culture prioritises teamwork, empathy, and effective communication, making it an ideal place for those looking to make a meaningful impact in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Shifnal
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Job Search Place Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Job Search Place Limited.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Job Search Place Limited, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Receptionist in Shifnal
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Job Search Place Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Job Search Place Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Job Search Place Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Job Search Place Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Job Search Place Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Job Search Place Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
