At a Glance
- Tasks: Join a dynamic team to assist customers and manage various in-store tasks.
- Company: Community-focused retailer dedicated to exceptional service.
- Benefits: Enjoy discounts, paid volunteering, and personalised development opportunities.
- Other info: Flexible shifts available, including evenings and weekends.
- Why this job: Make a real difference in your community while gaining valuable skills.
- Qualifications: No experience needed, just a friendly attitude and willingness to learn.
The predicted salary is between 22000 - 26000 £ per year.
What will you be doing? We're looking for enthusiastic people who want to make a difference by helping our communities and customers when they need us most. As part of a multi-skilled team, you will cover different and diverse tasks in a fast-paced and active setting.
- Checkouts
- The shop floor
- Housekeeping
- Date code checking
- Temperature checks
- Administration
- The in-store bakery
You will promote the benefits of membership to customers, encouraging people to join and have a say in how we are run. Each day offers new experiences and opportunities to impact and improve the lives of those around you.
How will I know if I am right for this role? If you have flexibility in your working hours (including availability on evenings and weekends) our stores can offer you a wide variety of shifts. You’ll have a chance to work alongside the whole in-store team, passionate about delivering exceptional service every day, making sure we are there when our customers need us.
You don't need any prior experience, you just need to show pride in your appearance and actions, be willing to learn, and have a desire to do and be your best. A warm and friendly character, you will love talking and listening to our customers, you'll actively play a part in the community spirit of the store and become a valued member of the Society.
We can assist you with building skills that can take you wherever you want to go, helping you to achieve your goals. With the training, coaching and guidance offered to you, opportunity to progress is in your hands.
Legal Restrictions: Some activities within our store operation have legal limits set on the age for which you can carry them out. For this reason, we may have to be more selective for some roles. There are also legal restrictions on young person's working hours that may impact our decision making during the selection process, based on business needs.
Benefits: In addition to our competitive salaries, our colleagues also benefit from:
- Fantastic colleague discount - rewards and discounts across our Retail and Funeral businesses.
- Retail discounts - our hub offers colleagues access to hundreds of exclusive retail discounts, savings on days out and holiday discounts.
- Colleague dividend - we pay a share of our profits to eligible colleagues as a thank you for their contribution to our success.
- Colleague recognition - we celebrate our colleague's achievements both personally and professionally.
- Personalised learning and development - with easy access to a wide range of training programmes.
- Paid time for volunteering - we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
- Enhanced family friendly policies - to help you feel fully supported during any significant life events.
- Wellbeing - annual health check kit and virtual GP - finger prick blood test kit, sent to Square Healthcare for a personal healthcare report, and access to a virtual GP 7 days a week 8 am to 8 pm for you and your family.
- Colleague assistance programme - to support you and your family when you need it the most.
- Healthcare Cashplan - your wellbeing is important, so you've got the opportunity to contribute into a voluntary plan that helps pay towards a range of healthcare expenses.
- Company sick pay - we offer company sick pay to colleagues so that you can focus on getting better and returning to work in full health.
- Life assurance - after an initial qualifying period, you'll get free life assurance cover, that pays your nominated beneficiary if you die while you're working for us.
- We've got you - our colleague wellbeing campaign, making wellbeing benefits and resources accessible and relevant to the role that you do.
- Give as you earn - helping you support charities that mean something to you.
- Financial wellbeing - iTrent Financial Wellbeing (Wagestream) offers something for all our colleagues, whether you want to track your finances, save some money, or access up to 50% of your earned pay flexibly.
- Financial wellbeing - The Money Co-op - free access to support all aspects of your financial wellbeing, such as savings and loans at competitive rates.
- Salary sacrifice schemes:
- Electric Vehicle scheme - option to purchase your EV through salary sacrifice.
- Share Incentive Plan (SIP) - option to buy shares within the Society, where they will attract interest and £10 worth of matching shares.
- Cycle to Work scheme - option to purchase your bicycle and accessories through salary sacrifice.
- Holiday buy - colleagues can buy up to a week extra of annual leave each year.
- Company pension - you can access a company pension scheme with us as well as access to pension wellbeing information.
- Nous - smart assistant that can save you money and time on managing your household bills.
Customer Services Assistant - Instore Bakery , Duty Management in Sheffield employer: Job Search Place Limited
Join a vibrant and supportive team as a Customer Services Assistant in our Instore Bakery, where your contributions directly enhance the lives of our community. We pride ourselves on fostering a culture of inclusivity and personal growth, offering extensive training and development opportunities alongside competitive benefits such as colleague discounts, paid volunteering days, and enhanced family-friendly policies. With a focus on wellbeing and recognition, we ensure that every team member feels valued and empowered to achieve their goals in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Assistant - Instore Bakery , Duty Management in Sheffield
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Job Search Place Limited value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Job Search Place Limited a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Job Search Place Limited!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Job Search Place Limited.
We think you need these skills to ace Customer Services Assistant - Instore Bakery , Duty Management in Sheffield
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Job Search Place Limited!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Job Search Place Limited
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
