At a Glance
- Tasks: Ensure seamless AV experiences by managing and troubleshooting customer networks.
- Company: Vivedia, a purpose-driven company supporting meaningful life events.
- Benefits: Competitive salary, travel opportunities, and skill development.
- Other info: Dynamic role with a mix of office work and site visits.
- Why this job: Make a real impact by keeping critical systems live and reliable.
- Qualifications: Strong networking knowledge and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location - Sheffield
National Travel Required
At Vivedia, we support life's biggest and most meaningful moments, from weddings and citizenship ceremonies to final farewells. Behind every one of these moments is a seamless AV experience. And behind that? Reliable, secure connectivity.
As a Customer Network Engineer, you'll play a vital role in making sure our technology performs exactly as it should, without interruption. You'll take ownership of the networks that power our systems, working with customers, providers and internal teams to keep everything connected.
The role
- Take ownership of Networking across our customer sites
- Support the deployment of new internet connections
- Diagnose and resolve network issues quickly and effectively
- Work closely with customer IT teams, ISPs and internal stakeholders
- Support live projects, including site visits when required
- Provide 2nd and 3rd line support for network‑related issues
- Maintain accurate records of connections, performance and standards
You'll be the person who ensures our AV solutions run smoothly and can recover quickly when things go wrong.
What you'll bring
We're looking for someone who combines technical expertise with strong communication skills.
Technical experience
- Solid understanding of networking fundamentals and internet connectivity
- Experience working with routers, switches and firewalls
- Proven ability to troubleshoot Networking issues
- Experience providing 2nd or 3rd line technical support
- A recognised certification (e.g. CompTIA Network+) is desirable
Skills & behaviours
- Confident communicating with customers, providers and colleagues
- Proactive, organised and able to manage multiple priorities
- Calm under pressure and able to solve problems effectively
- Collaborative and willing to share knowledge with others
What makes this role different?
- Purpose‑driven work – support technology behind meaningful life events
- Variety – mix of technical troubleshooting, project delivery and customer interaction
- Ownership – take responsibility for connectivity across multiple sites
- Impact – your work directly ensures critical systems stay live and reliable
What to expect
- A mix of office‑based work and travel to customer sites
- Collaboration with technical, commercial and engineering teams
- Opportunities to develop your technical skills and broaden your experience
Customer Network Engineer in Sheffield employer: Job Search Place Limited
At Vivedia, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values purpose-driven contributions and fosters collaboration. As a Customer Network Engineer in Sheffield, you'll enjoy opportunities for professional growth while working on meaningful projects that support life's significant moments. With a focus on employee development and a supportive team environment, Vivedia ensures that your technical expertise is not only recognised but also nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Network Engineer in Sheffield
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Job Search Place Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Job Search Place Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Job Search Place Limited!
✨Direct Apply to Job Search Place Limited
Let's not forget to apply directly through the Job Search Place Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Customer Network Engineer in Sheffield
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Job Search Place Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Job Search Place Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Job Search Place Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
