At a Glance
- Tasks: Lead customer intelligence initiatives to enhance service delivery and improve customer experience.
- Company: Job Search Place Limited, committed to equality and diversity.
- Benefits: Competitive salary, opportunities for professional growth, and a chance to make a real impact.
- Other info: Join a dynamic team focused on community improvement and strategic influence.
- Why this job: Shape how Sheffield residents engage with council services through data-driven insights.
- Qualifications: Extensive experience in customer intelligence and data analysis skills.
The predicted salary is between 40000 - 50000 Β£ per year.
Job Search Place Limited is seeking a Customer Experience Lead in Sheffield to enhance customer intelligence functions for improved service delivery.
The role involves leading the development of customer data usage, influencing senior stakeholders, and working strategically with insights.
You will need extensive experience in customer intelligence and data-led improvements, capable of turning complex data into actionable insights.
Join us to make a practical difference in how Sheffield residents interact with council services.
We promote equality and diversity, aiming to reflect the community we serve.
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We think you need these skills to ace Customer Intelligence Lead: Data-Driven Service Improvement in Sheffield
Customer Intelligence
Data Analysis
Stakeholder Engagement
Strategic Thinking
Actionable Insights
Service Improvement
Communication Skills