At a Glance
- Tasks: Serve customers and ensure a seamless shopping experience in a fast-paced environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including an unsocial hours premium, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a chance to thrive under pressure.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; strong communication and teamwork skills are essential.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern:
- Week 1: Monday 05:00-09:00
- Tuesday 05:00-09:00
- Wednesday 05:00-09:00
- Saturday 05:00-09:00
- Week 2: Sunday 05:00-09:00
- Wednesday 05:00-09:00
- Thursday 05:00-09:00
- Friday 05:00-09:00
This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down to earth colleagues who thrive under pressure, deliver five star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head on.
You’ll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
Responsibilities:
- At M&S, our customers don't wait. You'll thrive in a high pressure environment, staying sharp, fast, and focused when the store is at its busiest.
- You'll go above and beyond to serve, sell, fill and help drive growth in sales.
- Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in store devices, to enhance the customer experience and ensure they get the products they want when they need them.
- Being a team player is crucial. You'll contribute to a positive, high energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
- Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you’ll embrace the challenge.
This is a frontline role, not for the faint hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Sevenoaks employer: Job Search Place Limited
Join M&S as a Customer Assistant in Sevenoaks, where you'll be part of a dynamic team at the forefront of the UK's fastest growing retailer. We offer a vibrant work culture that values resilience and teamwork, alongside competitive pay including an unsocial hours premium, and opportunities for personal growth in a fast-paced environment. If you're passionate about delivering exceptional service and ready to embrace the challenges of retail, M&S is the perfect place for you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Sevenoaks
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate your commitment to delivering five-star service.
✨Tip Number 3
Be ready for a fast-paced environment! Prepare yourself mentally for the high-pressure situations you might face. Show that you can stay sharp and focused, even when things get busy – that's what M&S is all about!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. So, take the plunge and submit your application today!
We think you need these skills to ace Customer Assistant - Food - Sevenoaks
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch service and have a love for M&S products.
Tailor Your CV:Make sure your CV is tailored to the role of Customer Assistant. Highlight any previous experience in fast-paced environments or customer-facing roles. We want to know how you've thrived under pressure and delivered great service before!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for candidates who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so get your application in today!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about your favourite items or recent launches shows your passion and knowledge, which is exactly what they’re looking for.
✨Showcase Your Resilience
Prepare examples of how you've thrived in high-pressure situations. Whether it’s a busy retail environment or a challenging customer interaction, demonstrating your ability to stay sharp and focused will impress the interviewers.
✨Emphasise Team Spirit
Think of instances where you’ve worked well in a team. M&S values collaboration, so share stories that highlight your ability to support colleagues and contribute to a positive atmosphere, especially during busy times.
✨Be Digitally Savvy
Brush up on your digital skills, especially if you’ve used apps or devices in previous roles. Mentioning your experience with technology, like the Sparks App, can show you’re ready to enhance the customer experience effectively.
