Service Desk Administrator

Service Desk Administrator

Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Support the Services Team with administration tasks and scheduling for engineers.
  • Company: Job Search Place Limited, a dynamic company in Milton Keynes.
  • Benefits: Competitive salary and opportunities for professional development.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Join a customer-focused team and enhance your admin skills while making a difference.
  • Qualifications: Strong organisation, communication skills, and knowledge of Microsoft and ERP systems.

The predicted salary is between 25000 - 32000 £ per year.

Job Search Place Limited is seeking a Service Administrator based in Milton Keynes. In this role, you will support the Services Team by handling service-related administration tasks, raising quotes, and scheduling work for engineers while ensuring compliance with health and safety policies.

The ideal candidate will be customer-focused with strong administration and organization skills, excellent communication abilities, and knowledge of Microsoft and ERP systems.

Competitive salary and development opportunities are offered.

Service Desk Administrator employer: Job Search Place Limited

Job Search Place Limited is an excellent employer that values its employees by fostering a supportive work culture in Milton Keynes. With a focus on professional development, we offer competitive salaries and opportunities for growth, ensuring that our team members thrive in their roles while contributing to meaningful service delivery.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Desk Administrator

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.

Tip Number 2

Prepare for interviews by practising common questions and scenarios related to service desk roles. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your skills! Create a portfolio or a presentation that highlights your administration and organisation skills. This can set you apart from other candidates and give you an edge during interviews.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.

We think you need these skills to ace Service Desk Administrator

Customer Focus
Administration Skills
Organisation Skills
Communication Skills
Microsoft Office
ERP Systems Knowledge
Health and Safety Compliance

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your administration and organisation skills. We want to see how your experience aligns with the Service Desk Administrator role, so don’t be shy about showcasing relevant tasks you've handled in the past.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your customer-focused approach and any experience with Microsoft and ERP systems to grab our attention.

Showcase Communication Skills:As a Service Desk Administrator, communication is key. In your application, highlight instances where you’ve effectively communicated with customers or colleagues. This will help us see how you can contribute to our team.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!

How to prepare for a job interview at Job Search Place Limited

Know Your Stuff

Make sure you brush up on your knowledge of Microsoft and ERP systems. Familiarise yourself with common service desk tasks, as well as health and safety policies relevant to the role. This will show that you're not just a good fit for the job but also genuinely interested in it.

Show Off Your Communication Skills

Since this role requires excellent communication abilities, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated with customers or team members in the past. This will help demonstrate your customer-focused approach.

Organise Your Thoughts

As a Service Desk Administrator, strong organisation skills are key. Before the interview, think about how you manage your time and tasks. Be ready to share specific examples of how you've successfully handled multiple priorities or scheduled work for others.

Ask Insightful Questions

Prepare some thoughtful questions about the Services Team and their processes. This shows that you're engaged and eager to learn more about how you can contribute. It also gives you a chance to assess if the company culture aligns with your values.