At a Glance
- Tasks: Meet and advise customers, book vehicles, and handle service administration.
- Company: Join HTC Group, a leader in customer care within the motor industry.
- Benefits: Enjoy a competitive salary and be part of a supportive team.
- Other info: Start ASAP in a dynamic environment with growth opportunities.
- Why this job: Make a difference in customer experiences while developing your skills.
- Qualifications: Positive attitude, team player, and basic computer literacy required.
The predicted salary is between 25000 - 32000 £ per year.
Our Hemel Depot is looking for a Service Advisor. The role will include meeting and advising service customers, booking in vehicles, advising over the phone, invoicing and service administration.
The successful applicant should have a positive demeanour, work well as a member of a successful team, be comfortable talking to customers and ideally have a background in the motor industry. A working knowledge of Kerridge ADP would be advantageous but is not crucial; however, you will need to be computer literate and be comfortable with MS Office products.
HTC Group is committed to providing the very best in customer care to our client base and it is crucial that you are a team player. We are offering a competitive salary.
Start date: ASAP.
Address: Boundary Way, London, Hemel Hempstead, Hertfordshire, HP2 7YU
Service Advisor - HTC Hemel employer: Job Search Place Limited
HTC Group is an excellent employer, offering a supportive work culture where teamwork and customer care are at the forefront. Employees benefit from competitive salaries and opportunities for professional growth within the motor industry, all while working in the vibrant location of Hemel Hempstead, which boasts excellent transport links and a thriving community atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor - HTC Hemel
✨Tip Number 1
Get to know the company! Research HTC Group and their values. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely cares about their commitment to customer care.
✨Tip Number 2
Practice your people skills! As a Service Advisor, you'll be chatting with customers all day. Role-play with a friend or family member to get comfortable with common scenarios you might face in the role.
✨Tip Number 3
Show off your tech-savviness! Brush up on your MS Office skills and be ready to discuss how you can use technology to improve service administration. If you have any experience with Kerridge ADP, make sure to highlight it!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Advisor - HTC Hemel
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you can bring a positive demeanour to our team and help our customers feel valued.
Tailor Your CV:Don’t just send out the same CV for every job. Take a moment to tweak it for this role. Mention your experience in the motor industry and any relevant skills that match what we’re looking for at HTC Hemel.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor industry. Familiarise yourself with common service processes and customer care practices. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and teamwork. Think about examples from your past experiences where you've excelled in these areas. This will help you articulate your thoughts clearly during the interview.
✨Show Off Your Tech Skills
Since being computer literate is a must, make sure you're comfortable with MS Office products. If you have any experience with Kerridge ADP, even better! Be ready to discuss how you've used technology to improve customer service or streamline processes.
✨Be a Team Player
HTC Group values teamwork, so be prepared to talk about how you work well with others. Share examples of how you've contributed to a team’s success in the past, and express your enthusiasm for being part of a collaborative environment.
