Service Advisor: Growth, Benefits & Customer Impact

Service Advisor: Growth, Benefits & Customer Impact

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Provide top-notch customer service and manage vehicle bookings.
  • Company: Motus Commercials, a leader in the motor trade.
  • Benefits: Discounted medical insurance and clear progression paths.
  • Other info: Exciting opportunities for career growth in a supportive environment.
  • Why this job: Join a dynamic team and make a real impact on customer satisfaction.
  • Qualifications: Strong communication skills and a passion for the motor industry.

The predicted salary is between 25000 - 30000 £ per year.

Motus Commercials is seeking a Service Advisor based in Manchester. The role involves providing high levels of customer service, managing service and MOT bookings, and liaising with customers about their vehicles.

The ideal candidate will have strong customer service and communication skills, with a passion for the motor trade.

Benefits include discounted medical insurance and opportunities for progression.

Service Advisor: Growth, Benefits & Customer Impact employer: Job Search Place Limited

Motus Commercials is an excellent employer, offering a vibrant work culture in Manchester that prioritises customer satisfaction and employee development. With benefits such as discounted medical insurance and clear pathways for career progression, we empower our Service Advisors to thrive in the motor trade while making a meaningful impact on our customers' experiences.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Advisor: Growth, Benefits & Customer Impact

Tip Number 1

Get to know the company! Research Motus Commercials and understand their values and services. This will help you tailor your conversations and show genuine interest during interviews.

Tip Number 2

Practice your customer service scenarios. Think about how you'd handle different situations with customers, especially in the motor trade. Role-playing these scenarios can boost your confidence and prepare you for real-life interactions.

Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you internally, which can give you a leg up in the hiring process.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Service Advisor: Growth, Benefits & Customer Impact

Customer Service Skills
Communication Skills
Service Management
MOT Knowledge
Liaising Skills
Passion for the Motor Trade
Booking Management

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the motor trade shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch customer service.

Tailor Your CV:Make sure your CV highlights your relevant experience in customer service and any previous roles related to the motor industry. We love seeing how your background aligns with what we do at Motus Commercials!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us get to know you better!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Job Search Place Limited

Know Your Stuff About the Motor Trade

Make sure you brush up on your knowledge of the motor trade before the interview. Familiarise yourself with common vehicle issues, service processes, and MOT requirements. This will show that you're genuinely interested in the role and can engage in meaningful conversations with customers.

Show Off Your Customer Service Skills

Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to manage service bookings and liaise effectively with clients.

Practice Your Communication Style

Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member, focusing on how you explain complex information simply and effectively.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for progression, or how they measure customer satisfaction. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.