At a Glance
- Tasks: Assist customers with queries and manage service bookings in a dynamic environment.
- Company: Join Motus Commercials, the largest DAF Trucks Dealer Group in Europe.
- Benefits: Enjoy 23 days holiday, discounted medical insurance, and career progression opportunities.
- Other info: Flexible hours and onsite mental health support available.
- Why this job: Be part of a passionate team and make a difference in customer service.
- Qualifications: Strong customer service skills and IT literacy required.
The predicted salary is between 25000 - 30000 £ per year.
Service Advisor wanted at Motus Commercials, the largest DAF Trucks Dealer Group in Europe and largest independent commercial vehicle dealer group in the UK. Here at Motus Commercials we're proud to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations and aspirations. So no matter who you are, what you need or where you're going, Motus Commercials want to be a part of your future.
Location: Manchester
Hours: Monday to Friday 7.30am - 17.00pm
What's in it for you:
- 23 days holiday rising to 25
- Discounted medical insurance
- Progression opportunities
- Onsite Mental Health First Aiders
What are we looking for:
- High level customer service skills
- IT literacy
- Brilliant levels of communication written and verbal
- Motor trade experience
- Enthusiastic, team player, flexible
What will you be doing:
- Dealing with customer queries
- Manage Service/MOT bookings
- Liaising with the workshop/customers on the status of vehicles
Service Advisor 211/2102 employer: Job Search Place Limited
At Motus Commercials, we pride ourselves on fostering a supportive and dynamic work environment in Manchester, where our Service Advisors can thrive. With a strong emphasis on employee well-being, we offer benefits such as discounted medical insurance, 23 days of holiday that increase with service, and ample opportunities for career progression. Join us to be part of a passionate team dedicated to delivering exceptional customer service in the largest DAF Trucks Dealer Group in Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor 211/2102
✨Tip Number 1
Get to know the company! Research Motus Commercials and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to communicate effectively with customers and colleagues. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Motus Commercials site. This not only shows your enthusiasm but also ensures your application gets the attention it deserves.
We think you need these skills to ace Service Advisor 211/2102
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Advisor role. Highlight your customer service skills and any relevant motor trade experience. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re passionate about working with Motus Commercials and how you can contribute to our success.
Show Off Your Communication Skills:Since brilliant communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before heading into the interview, make sure you brush up on your knowledge of DAF trucks and the services offered by Motus Commercials. Familiarise yourself with common customer queries and how to handle them effectively. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
As a Service Advisor, you'll be the face of the company for customers. Prepare examples from your past experiences where you've provided exceptional customer service. Think about times when you resolved issues or went above and beyond to help someone – this will demonstrate your ability to connect with clients.
✨Communicate Clearly
Brilliant communication is key in this role. During the interview, practice articulating your thoughts clearly and confidently. Use specific examples to illustrate your points, and don’t hesitate to ask clarifying questions if you need more information. This shows that you’re engaged and keen to understand the needs of the business.
✨Be Enthusiastic and Flexible
Motus Commercials values team players who are enthusiastic about their work. Show your passion for the motor trade and your willingness to adapt to different situations. Share instances where you've worked well in a team or adapted to changes in a fast-paced environment – this will highlight your fit for the company culture.
