At a Glance
- Tasks: Support the Service Team with client communication and office administration.
- Company: Friendly family-oriented company based in Chessington.
- Benefits: Competitive salary, generous benefits, and on-site parking.
- Other info: Great professional growth opportunities in a supportive environment.
- Why this job: Join a dynamic team where every day brings new challenges and opportunities.
- Qualifications: Strong customer service skills and attention to detail required.
The predicted salary is between 27000 - 29000 £ per year.
Based in Chessington, office based, parking on-site. £27k to £29k plus generous benefits package, very friendly family team with doggies. 8am to 5pm, 40 hour week.
Are you an organised individual with a passion for delivering excellent customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we want to hear from you!
About the Role
As a Service Administrator, you will be the backbone of the Service Team, ensuring seamless operations and outstanding communication with clients and suppliers. Your contributions will directly enhance the efficiency of the service department, making a positive impact on their clients' experiences.
Key Responsibilities
- Client and Supplier Communication: answering calls, completing service RAMS, sending invoices, completing supplier forms, updating records, arranging permits for site visits and general day to day operations.
- Accreditations and Certifications: ensure all documents are completed.
- Record Keeping: assist with service quotations and obtain accurate records.
- Fleet Management: keep track of service & MOTs, vehicle costs and lease renewals.
- General Office Administration.
What We're Looking For
- Excellent customer service focus and telephone manner.
- Positive, proactive and professional approach to solving customer problems.
- Methodical, with strong attention to detail.
- Able to manage competing priorities and work to deadlines.
- Willing to learn.
- Competent user of Microsoft Office and standard business software.
Why Join?
- Small Family Feel Environment: Work in a fast paced atmosphere where no two days are the same.
- Professional Growth: We encourage continuous learning and development.
- Supportive Team: Become part of a collaborative team dedicated to excellence.
- Impactful Role: Your work will directly contribute to the success of our service operations and client satisfaction.
If you're ready to take this exciting opportunity and make a difference, we want to hear from you!
Office Angels is an equal opportunities employer who respects and appreciates people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Service Administrator employer: Job Search Place Limited
Join our friendly family team in Chessington as a Service Administrator, where you'll enjoy a supportive work culture and a generous benefits package. With a focus on professional growth and a dynamic environment, your contributions will directly enhance client satisfaction and service efficiency, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their vibe and tailor your answers to show you're a great fit for their friendly, family-oriented team.
✨Tip Number 2
Practice your customer service scenarios! Since the role is all about communication, think of examples where you've solved problems or helped clients. We want you to shine in demonstrating your proactive approach during the interview.
✨Tip Number 3
Be ready to showcase your organisational skills! Bring along any tools or methods you use to keep track of tasks and priorities. This will show that you’re methodical and detail-oriented, just like they’re looking for.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the team and the role. This shows your genuine interest and helps you figure out if this dynamic environment is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Service Administrator role. Highlight your customer service experience and any relevant administrative skills to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your proactive approach can benefit our team. Keep it friendly and professional, just like our vibe!
Show Off Your Attention to Detail:As a Service Administrator, being methodical is key. Make sure your application is free from typos and errors. This shows us you take pride in your work and can manage competing priorities effectively.
Apply Through Our Website:We love it when candidates apply directly through our website! It helps us keep track of applications and ensures you get the best chance to showcase your skills. Don’t miss out on this opportunity!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Administrator. Familiarise yourself with client and supplier communication processes, record-keeping, and fleet management. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this position, prepare examples from your past experiences where you've successfully resolved customer issues. Highlight your positive, proactive approach and how it made a difference in those situations.
✨Be Methodical and Detail-Oriented
The job requires strong attention to detail, so be ready to discuss how you manage competing priorities and deadlines. You might want to share specific strategies or tools you use to stay organised and ensure accuracy in your work.
✨Demonstrate Your Willingness to Learn
This role values continuous learning, so express your eagerness to grow within the company. Share any relevant training or courses you've completed, and mention how you plan to develop your skills further in the Service Administrator role.
