At a Glance
- Tasks: Support the Practice Manager and ensure smooth operations at Mollison Way Surgery.
- Company: Join a dedicated healthcare team focused on quality patient care.
- Benefits: Enjoy 27 days annual leave, wellbeing services, and a cycle to work scheme.
- Other info: Opportunity for career growth and access to bespoke learning resources.
- Why this job: Make a difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Essential reception experience and strong communication skills required.
The predicted salary is between 26325 - 26325 £ per year.
Senior Receptionist/Administrator - Mollison Way Surgery, Salary £26,325 (dependent on experience), 37.5 hours/week.
Responsibilities
- Support the Practice Manager in ensuring the smooth running of the practice.
- Develop efficient management systems and delegate tasks appropriately.
- Promote the development and maintenance of a quality learning environment throughout the practice.
- Deputise for the Practice Manager, overseeing day to day operations of the surgery.
- Ensure the effective processing of all administrative work and liaise appropriately with the reception and administration team.
Ideal Candidate & Qualifications
- Essential reception or customer care experience.
- Excellent written and verbal communication skills.
- Basic PC skills - Word, Excel, email.
- Experience working in an NHS or GP practice and using System One desirable.
- Ability to work within processes and procedures, maintaining data security.
- Willingness to work within a team and take on delegated responsibilities.
Package Description
- 27 days annual leave plus bank holidays pro rata.
- Access to a bespoke learning management system and annual formative clinical assessments.
- Car benefit scheme (electric vehicles).
- Cycle to work scheme.
- Travel season ticket loans and discount cards.
- Employee wellbeing services: free yoga videos and wellbeing app.
This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure to the DBS. The check will be carried out to confirm no prior convictions.
Senior Receptionist & Practice Operations Lead employer: Job Search Place Limited
Mollison Way Surgery is an exceptional employer that prioritises the wellbeing and professional growth of its staff. With a supportive work culture, generous annual leave, and access to bespoke learning resources, employees are encouraged to thrive in their roles while contributing to a quality healthcare environment. Located in a vibrant community, the practice offers unique benefits such as a car benefit scheme and employee wellbeing services, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Receptionist & Practice Operations Lead
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Mollison Way Surgery. Understanding their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to reception and administration roles. Think about your past experiences and how they relate to the responsibilities listed in the job description. We want you to shine!
✨Tip Number 3
Show off your communication skills! Since excellent verbal and written communication is key for this role, be ready to demonstrate these skills during your interview. Whether it’s through clear answers or asking insightful questions, let your personality and professionalism shine through.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. This not only streamlines the process but also shows your enthusiasm for the position. Plus, it gives us a chance to see your application in the best light!
We think you need these skills to ace Senior Receptionist & Practice Operations Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in reception or customer care. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Receptionist & Practice Operations Lead role. Share your passion for supporting a smooth-running practice and how you can contribute to our team.
Show Off Your Communication Skills:Since excellent written communication is key for this role, make sure your application is clear and free of errors. We appreciate attention to detail, so take the time to proofread before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you’re familiar with the responsibilities of the Senior Receptionist role. Brush up on your knowledge of NHS practices and System One, as this will show you’re serious about the position and ready to hit the ground running.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you’ve resolved conflicts or improved team dynamics – these stories will help you stand out.
✨Demonstrate Team Spirit
This job requires a collaborative approach, so be ready to discuss how you work within a team. Share specific instances where you’ve taken on delegated responsibilities or supported colleagues to ensure smooth operations.
✨Ask Smart Questions
Prepare thoughtful questions about the practice’s operations and culture. This not only shows your interest but also helps you gauge if it’s the right fit for you. Consider asking about their approach to maintaining a quality learning environment.
