Senior HR Manager – Luxury Hospitality & People Strategy

Senior HR Manager – Luxury Hospitality & People Strategy

Full-Time 60000 - 75000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Shape and implement HR strategies to enhance business performance and uphold our exceptional service culture.
  • Company: Join Robin Birley Holdings, a leader in luxury hospitality with a commitment to quality service.
  • Benefits: Enjoy 33 days holiday, private medical insurance, and monthly wellbeing days.
  • Other info: Work Monday to Friday, 9am - 6pm, in a supportive and innovative team.
  • Why this job: Be a trusted advisor and make a real impact in a dynamic luxury hospitality environment.
  • Qualifications: 5+ years HR experience, preferably in luxury hospitality, with a CIPD Level 5 qualification.

The predicted salary is between 60000 - 75000 £ per year.

Robin Birley Holdings Ltd is a Hospitality & Leisure group dedicated to providing world class quality service, products, and experience to our members and customers. Established in 2012 by Robin Birley, the group's flagship business is 5 Hertford Street, a private member's club located in Mayfair, London. At the core of the club's philosophy is the Birley family's traditions of style and elegance with a team that consistently delivers personal exceptional service to the club's members and their guests.

Due to an internal promotion, we now have an exceptional opportunity to join our people team as HR Manager. In this pivotal role, you will work as a trusted advisor to senior leaders, helping to shape and implement HR strategies that support business performance while upholding the exceptional service standards and culture that define RB Holdings.

What you will do as our HR Manager:

  • Act as a trusted advisor to department leaders, providing pragmatic guidance across HR matters in line with company culture, values and employment legislation.
  • Deputise for the Group HR Manager co-leading the HR team to deliver consistent, high quality and commercially focused people support.
  • Undertake core HR activities including employee relations, performance management, engagement, wellbeing, learning and development, and talent retention.
  • Lead and support complex employee relations cases, ensuring fair, timely and legally compliant investigations, outcomes and documentation.
  • Co-lead the development and optimisation of HR systems and people data, ensuring data accuracy, confidentiality and effective reporting.
  • Produce and analyse people metrics and insights to support workforce planning, people costs and data driven decision making.
  • Ensure compliance across HR policies, GDPR, audits, global mobility and visa processes, while keeping up to date with best practice and industry trends.

Why work with us?

  • 33 days holiday per year (including bank holidays)
  • Private medical + dental insurance with BUPA.
  • Monthly well being days with our in house Masseuse, Reflexologist, and Chiropodist.
  • Employee Assistance Programme
  • Online retail discounts with Edenred
  • Freshly prepared meals whilst working.
  • And more!

Working Hours: Monday- Friday 9am - 6pm

What are we looking for?

  • 5+ years of HR experience at a minimum supervisory level
  • Luxury hospitality experience is preferred whilst operational hospitality experience is advantageous.
  • Experience working with Dayforce is preferred, whilst HRIS experience is essential.
  • CIPD Level 5 or working towards is highly desirable.
  • Bachelor's degree in human resources, Business Administration, or a related field (or equivalent experience).

Senior HR Manager – Luxury Hospitality & People Strategy employer: Job Search Place Limited

Robin Birley Holdings Ltd is an exceptional employer that prioritises the well-being and professional growth of its employees within the luxury hospitality sector. With a commitment to providing 33 days of holiday, private medical and dental insurance, and unique monthly well-being days, the company fosters a supportive work culture that values personal development and employee satisfaction. Located in the vibrant Mayfair area of London, employees benefit from a dynamic environment that encourages creativity and excellence in service delivery.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior HR Manager – Luxury Hospitality & People Strategy

Tip Number 1

Network like a pro! Get out there and connect with people in the luxury hospitality sector. Attend industry events, join relevant groups on LinkedIn, and don’t be shy about reaching out to current employees at Robin Birley Holdings. A friendly chat can open doors!

Tip Number 2

Prepare for those interviews by researching the company culture and values. Understand what makes Robin Birley Holdings tick and think about how your experience aligns with their commitment to exceptional service. We want to see you shine!

Tip Number 3

Showcase your HR expertise through real-life examples. Be ready to discuss specific situations where you've successfully managed employee relations or implemented HR strategies. This is your chance to demonstrate how you can contribute to their people strategy!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Robin Birley Holdings. Let’s get you that interview!

We think you need these skills to ace Senior HR Manager – Luxury Hospitality & People Strategy

HR Strategy Development
Employee Relations
Performance Management
Engagement and Wellbeing
Learning and Development
Talent Retention
Complex Case Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the specific skills and experiences that align with the Senior HR Manager role. Highlight your luxury hospitality experience and any relevant HRIS knowledge to catch our eye!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about HR in the luxury hospitality sector and how you can contribute to our team at Robin Birley Holdings.

Showcase Your Achievements:Don’t just list your responsibilities; share your achievements! Use metrics or examples to demonstrate how you've positively impacted previous teams or organisations, especially in HR.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Job Search Place Limited

Know Your Luxury Hospitality

Familiarise yourself with the luxury hospitality sector, especially the unique offerings of Robin Birley Holdings Ltd. Understand their values and service standards, as this will help you align your answers with their expectations during the interview.

Showcase Your HR Expertise

Prepare to discuss your HR experience in detail, particularly in areas like employee relations and performance management. Be ready to share specific examples of how you've successfully navigated complex HR situations, as this will demonstrate your capability to act as a trusted advisor.

Data-Driven Decision Making

Since the role involves optimising HR systems and analysing people metrics, brush up on your data analysis skills. Be prepared to discuss how you've used data to inform HR strategies or improve processes in your previous roles.

Cultural Fit is Key

Understand the culture at Robin Birley Holdings Ltd and be ready to articulate how your personal values align with theirs. Highlight your commitment to exceptional service and how you can contribute to maintaining their high standards in HR practices.