At a Glance
- Tasks: Join us in improving patient care through efficient administration and coordination.
- Company: Operose Health, a leader in local primary care with a caring culture.
- Benefits: Enjoy 27 days annual leave, professional development, and wellness services.
- Other info: Dynamic role with opportunities for specialisation and career growth.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: Experience in NHS or GP practice and excellent communication skills required.
The predicted salary is between 26000 - 26000 £ per year.
Location: CGH Partnership
Salary: Up to £26,000.00 depending on experience
Hours: 37.5 (full-time)
Overview
Help us to deliver great primary care by improving access, outcomes and patient experience. Operose Health delivers local primary care at scale with a purpose to improve everything from patient access to outcomes, guided by values of caring, ambition, resourcefulness and excellence.
Responsibilities
- QoF Administration
- Maintain accurate and up-to-date QoF disease registers.
- Run clinical system searches to identify patients requiring review.
- Coordinate recall systems for QoF and long term condition reviews, including BP checks.
- Liaise with clinicians to ensure QoF targets are achieved.
- Ensure accurate coding of clinical data.
- Produce and monitor QoF performance reports.
- High Risk Drug Monitoring
- Maintain registers for patients on high risk medications (e.g., lithium, methotrexate, DMARDs, anticoagulants).
- Monitor due dates for blood tests and medication reviews.
- Contact patients to arrange required monitoring.
- Liaise with clinicians regarding abnormal or overdue results.
- Ensure monitoring activity is coded accurately in the clinical system.
- Support safe prescribing and compliance with practice protocols.
Ideal Candidate
- Previous NHS or GP practice experience, especially EMIS use, is desirable.
- Reception or customer care experience is essential and you must be an excellent communicator, both spoken and written.
- Basic PC skills such as Word, Excel and email.
- Ability to work within processes, procedures and maintain data security confidently.
- Prior NHS experience is welcome but not mandatory.
Package Description
- 27 days annual leave plus bank holidays pro rata.
- Access to a bespoke learning management system and annual formative clinical assessments to support competency development.
- Opportunities for specialisation and professional development within a large scale primary care provider.
- Car benefit scheme specialising in electric vehicles.
- Cycle to work scheme.
- Travel season ticket loans.
- Discount cards.
- Employee wellbeing services including free yoga videos and a wellbeing app.
Person Specification & Qualifications
- Senior Receptionist/Administrator role requires NHS or GP practice experience with EMIS exposure; reception or customer care experience is essential.
- Excellent communication skills, oral and written.
- Basic PC proficiency (Word, Excel, email).
- Ability to work within established procedures and maintain data security.
- Desirable: prior NHS work experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check to confirm no previous convictions.
Senior GP Practice Receptionist & Admin Coordinator employer: Job Search Place Limited
Operose Health is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work culture where ambition and excellence thrive. With competitive salaries, generous annual leave, and access to bespoke learning resources, employees are empowered to enhance their skills and specialise within the primary care sector. Located in a vibrant community, Operose Health also provides unique benefits such as a car scheme for electric vehicles and employee wellbeing services, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior GP Practice Receptionist & Admin Coordinator
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector, especially those who have experience in GP practices. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to reception and admin roles in healthcare. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work, like reports or projects you've managed. This will help you demonstrate your experience with QoF administration and patient monitoring effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to improve primary care.
We think you need these skills to ace Senior GP Practice Receptionist & Admin Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior GP Practice Receptionist & Admin Coordinator role. Highlight your relevant experience, especially any NHS or GP practice work, and don’t forget to mention your skills with EMIS if you have them!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about improving patient care and how your previous roles have prepared you for this position. Keep it concise but impactful!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Use clear, professional language and check for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of the role, especially around QoF administration and high-risk drug monitoring. Brush up on your knowledge of EMIS and how it’s used in GP practices, as this will show you’re serious about the position.
✨Show Off Your Communication Skills
As a Senior Receptionist/Administrator, communication is key. Prepare examples of how you've effectively communicated with patients and clinicians in the past. Think about times when you’ve resolved issues or improved patient experience – these stories will make you stand out.
✨Demonstrate Your Organisational Skills
This role requires a lot of coordination and attention to detail. Be ready to discuss how you manage your time and keep track of multiple tasks. You might want to share specific tools or methods you use to stay organised, especially when dealing with patient records and appointments.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured in the role, or what challenges the practice is currently facing. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
