At a Glance
- Tasks: Lead property management and a team to deliver top-notch service across London and Kent.
- Company: Join MAPP, a respected name in real estate with a focus on integrity and professionalism.
- Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
- Other info: Dynamic role with a commitment to ongoing learning and innovative problem-solving.
- Why this job: Make a real impact in facilities management while developing your leadership skills.
- Qualifications: Experience in facilities management and strong interpersonal skills required.
The predicted salary is between 55000 - 60000 £ per year.
The Facilities Manager directs daily property management across a central London and Kent portfolio, leads a team of FM staff, and collaborates with stakeholders to deliver excellent customer service. This role represents MAPP within the local and regional real estate community and promotes the company's reputation.
We welcome applications from all qualified individuals, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity.
Key Responsibilities- Directly manage the performance and operations of properties within the portfolio.
- Line manage, mentor and develop a team of facility staff.
- Collaborate with internal stakeholders to ensure high quality service delivery to clients and occupiers.
- Represent MAPP in the local and regional business and real estate community.
- Maintain and promote high standards of integrity and professionalism.
- IOSH certification; Member of IWFM.
- Experience in building management and contractor management.
- Strong time management, organisational and interpersonal skills.
- Proficiency in producing client and management reports.
- Effective line management and mentoring abilities.
- Competent in Microsoft Office suite.
- Proactive, flexible attitude towards change and technology.
- Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic, Accountable.
- Self management, initiative and meeting deadlines.
- Embracing change and technology.
- Engagement with the big picture.
- Service delivery in partnership with internal and external parties.
- Results orientation and work prioritisation.
- Innovative problem solving.
- Commitment to ongoing learning.
- Track record of FM in multi let office buildings.
- Work across buildings of diverse ages and sizes; understanding of systems, equipment, technology and landlord services.
- Experience in fit out and everyday occupation, responding to occupier needs.
- Knowledge of health & safety, environmental and statutory regulations.
- Strong customer service orientation.
- Experience with service charge budgeting and RICS codes.
- Implementation of processes and procedures for team delivery.
- Health & Safety certifications: IOSH/NEBOSH; IWFM membership.
- Working Hours: 9am - 5:30pm Monday - Thursday; 9am - 5pm Friday
- Salary Range: £55,000 - £60,000 per annum, dependent on experience.
Senior Facilities Manager – Multi-Building Portfolio employer: Job Search Place Limited
MAPP is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for professionals seeking to thrive in the facilities management sector. With a focus on employee development and mentorship, MAPP offers ample opportunities for growth while maintaining high standards of integrity and professionalism. Located in the vibrant heart of London, employees benefit from a dynamic environment that encourages innovation and embraces change, all while delivering outstanding service to clients and occupiers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Facilities Manager – Multi-Building Portfolio
✨Tip Number 1
Network like a pro! Get out there and connect with people in the facilities management scene. Attend industry events, join relevant groups on LinkedIn, and don’t be shy about reaching out to folks at MAPP. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in managing multi-building portfolios and your knack for customer service. Use specific examples to demonstrate how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Stay updated on industry trends! Read up on the latest in facilities management, health & safety regulations, and technology advancements. This knowledge will not only help you in interviews but also show that you're committed to ongoing learning and improvement.
We think you need these skills to ace Senior Facilities Manager – Multi-Building Portfolio
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your facilities management experience, especially in multi-building portfolios, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about facilities management and how your values align with ours. Don’t forget to mention your experience with team management and customer service.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your capabilities. Whether it’s improving service delivery or managing budgets, we want to see how you’ve made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the properties you'll be managing. Familiarise yourself with their unique features, challenges, and any recent developments. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Senior Facilities Manager, you'll be leading a team. Prepare examples of how you've successfully managed and mentored staff in the past. Highlight your ability to foster a positive team environment and how you handle conflicts or challenges within your team.
✨Demonstrate Your Customer Service Focus
Customer service is key in this role. Be ready to discuss specific instances where you've gone above and beyond to meet client needs. Emphasise your understanding of stakeholder collaboration and how it contributes to excellent service delivery.
✨Stay Updated on Industry Trends
The facilities management landscape is always evolving. Research current trends, technologies, and regulations relevant to the role. Being able to discuss these topics will not only impress your interviewers but also demonstrate your commitment to ongoing learning and adaptation.
