At a Glance
- Tasks: Manage agent relationships and oversee performance across a residential portfolio.
- Company: Leading residential developer known for quality and customer focus.
- Benefits: Competitive salary, private medical insurance, generous holiday allowance, and pension.
- Other info: Opportunity to work in a dynamic environment with career growth.
- Why this job: Take ownership of impactful projects and enhance customer experiences.
- Qualifications: ATPI qualified with 3-4 years in leasehold property management.
About our client
Our client is a residential developer with a substantial managed portfolio. Their sites range from traditional housing schemes to large-scale urban regeneration projects, and they manage the freeholder function in-house with a dedicated estate management team. They're known for high standards, a strong customer focus, and a genuine commitment to quality across everything they do.
The role
They're looking for a senior block manager to take ownership of managing agent relationships across a residential portfolio. You'll be the link between the developer and the agents they appoint, holding them to account on performance, compliance, and customer experience.
What you’ll be doing:
- Monitoring managing agent performance through site visits, quarterly presentations, and annual audits
- Overseeing block handovers, collating documentation, and managing the process through to completion
- Tracking statutory and H&S inspections to ensure they're completed, recorded, and up to date
- Reviewing service charge accounts, budgets, and arrears, and monitoring capex projects
- Handling leaseholder consent applications and managing them through to timely resolution
- Producing estate management reports for the Head of Estate Management and liaising with internal teams across build, sales, and customer service
Skills and experience
Essential
- ATPI qualified
- At least 3 to 4 years' experience in leasehold property management
- Experience on the client/managing agent oversight side, not as a hands-on building or estate manager
- Solid understanding of landlord and tenant legislation, H&S requirements, and the RICS Code of Practice
Desirable
- Experience working across large, complex residential portfolios
- Familiarity with heat networks
Why join them
A competitive salary of £50,000 to £55,000, reviewed on performance. Private medical insurance, a generous holiday allowance that grows with service, a private pension, group life assurance, and access to a range of lifestyle and wellbeing benefits.
Senior Block Manager employer: Job Search Place Limited
Our client is an exceptional employer, offering a dynamic work environment where high standards and a strong customer focus are at the forefront of their operations. With a commitment to employee growth, they provide competitive salaries, comprehensive benefits including private medical insurance and a generous holiday allowance, and opportunities to engage in meaningful projects within a supportive team culture. Located in a vibrant area, this role as a Senior Block Manager allows you to make a significant impact while enjoying a fulfilling career in residential property management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Block Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the lookout for a Senior Block Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of landlord and tenant legislation, as well as the RICS Code of Practice. We want you to be able to showcase your expertise and how it aligns with the high standards our client is known for.
✨Tip Number 3
Don’t just wait for job alerts! Actively search for roles on our website and apply directly. This shows initiative and can set you apart from other candidates who are just waiting for opportunities to come to them.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a simple gesture that can leave a lasting impression. Remind them why you’re the perfect fit for managing agent relationships and ensuring top-notch customer experience.
We think you need these skills to ace Senior Block Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your ATPI qualification and relevant property management experience to show us you’re the right fit for the Senior Block Manager role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about residential property management and how your background aligns with our client’s commitment to quality and customer focus.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your ability to manage agent relationships and oversee complex portfolios. Numbers and examples can really make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of landlord and tenant legislation, as well as the RICS Code of Practice. Being able to discuss these topics confidently will show that you're not just familiar with the basics but also understand the nuances of the role.
✨Showcase Your Experience
Prepare specific examples from your 3-4 years in leasehold property management. Highlight situations where you've successfully managed agent relationships or overseen block handovers. This will demonstrate your hands-on experience and how it aligns with what the company is looking for.
✨Ask Insightful Questions
Come prepared with questions that show your interest in their projects and commitment to quality. For instance, ask about their approach to monitoring managing agent performance or how they handle compliance issues. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Personable
Since this role involves liaising with various teams and stakeholders, it's important to showcase your interpersonal skills. Be friendly and approachable during the interview, and don't hesitate to share a bit about your personality. A good cultural fit can be just as important as qualifications!
