At a Glance
- Tasks: Book urgent cancer appointments and manage patient referrals with precision.
- Company: Join the dedicated Cancer Services team at University Hospital Coventry and Warwickshire.
- Benefits: Gain valuable experience in a supportive healthcare environment.
- Other info: Opportunity for internal candidates to apply via secondment.
- Why this job: Make a real difference in patients' lives while developing your administrative skills.
- Qualifications: Strong organisational skills and excellent communication abilities required.
The predicted salary is between 33700 - 40000 £ per year.
An exciting opportunity has arisen to join the Cancer Services team at University Hospital Coventry and Warwickshire as a Senior Admin Officer for our Cancer Referrals Team. The Senior Admin Officer is an essential part of the patients' cancer pathway as you will be responsible for booking their 1st initial urgent suspected cancer appointment. We are looking for an individual to join our team who is organised, has attention to detail, good inter-personal and communication skills, and is enthusiastic and proactive in their approach to work. This role is crucial in the booking within 0-7 days and management of all patients' referrals who are on suspected cancer pathways within the relevant disease site. The post-holder must be able to work independently and follow the policies and procedures for the department. The post-holder will be expected to use their own initiative and keep their line manager and senior colleagues informed. This is a role with lots of variety and ad hoc demands and the post-holder must possess excellent time management and planning skills.
Main duties of the job:
- To assist with the implementation and maintain an efficient office management system/procedures to enable the Department to optimise their standards of service.
- Deal with all telephone calls relating to the outpatient appointment system, ensuring all calls are dealt with in a polite, pleasant and professional manner.
- Book all Two Week Wait appointments according to the Patient Access Policy ensuring that all appointments are made using Direct and Partial booking systems and within waiting time targets.
- Maintain high quality standards by ensuring that the data entered onto Trust systems is accurate, complete and up to date. Systems include iPM, E-Referrals, CRRS and Openscape.
- Obtain confidential information from patients or their relatives and record this on the hospital's computerised system.
Job responsibilities:
- Supporting team members within the department which will require undertaking appropriate training to provide cross-cover on a reciprocal basis in the absence of colleagues and providing day-to-day supervision where required.
- Ensure that your work area and equipment are left in good working condition on a daily basis.
- Ensure that all Trust wide standards are maintained and monitored to improve the quality and total care to all who come in contact with services provided by University Hospitals Coventry & Warwickshire NHS Trust.
- Comply with the principles of risk management including health and safety legislation, promoting high standards and acting immediately on hazards or unsafe practices in conjunction with other staff.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Senior Admin Officer, Cancer Services employer: Job Search Place Limited
University Hospital Coventry and Warwickshire is an exceptional employer, offering a supportive work culture that prioritises patient care and employee development. As a Senior Admin Officer in the Cancer Services team, you will benefit from a collaborative environment, opportunities for professional growth, and the chance to make a meaningful impact on patients' lives within a state-of-the-art facility. With a commitment to high standards and continuous improvement, this role provides a rewarding experience in the heart of the NHS.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Admin Officer, Cancer Services
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Job Search Place Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Job Search Place Limited.
✨Apply Through Our Website for Better Visibility
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We think you need these skills to ace Senior Admin Officer, Cancer Services
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Job Search Place Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Job Search Place Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Job Search Place Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Job Search Place Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Job Search Place Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Job Search Place Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
