At a Glance
- Tasks: Lead a motivated team and create an inspiring shopping experience for customers.
- Company: Join a multi-award-winning family business with a passion for beautiful gifts and homeware.
- Benefits: Enjoy a competitive salary, 30% staff discount, and extra paid day off for your birthday.
- Other info: Flexible working hours with every other weekend off and excellent career growth opportunities.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: 2 years of store management experience and a passion for retail and customer service.
The predicted salary is between 30000 - 40000 £ per year.
Location: Kingston
Reports To: Area Manager / Regional Manager
Employment Type: Full-Time, Permanent
Working Hours: 40 hours per week, including flexibility to work additional hours when required to support business needs. Every other weekend off.
About the Company: A multi-award-winning lifestyle family business with 20 stores across the South East, specialising in beautiful and inspiring gifts, cards, books, and homeware for friends, family, and the home. The business is passionate about delivering exceptional customer experiences through beautiful products, welcoming stores, and engaged, motivated teams.
Role Purpose: The Store Manager is responsible for leading and developing a happy, motivated, and high-performing store team while delivering outstanding customer service and achieving commercial objectives. The successful candidate will create a warm and inspiring shopping environment that reflects the company's values and standards.
Key Responsibilities:
- Leadership & Team Management: Lead, motivate, and inspire the store team through positive and supportive management. Create a happy, engaged, and customer-focused culture within the store. Lead by example with professionalism, kindness, and enthusiasm. Support recruitment, onboarding, and ongoing development of team members. Attend and participate in management training sessions.
- Customer Experience: Ensure outstanding customer service standards are consistently maintained. Create a welcoming and inspiring shopping experience for all customers. Promote strong product knowledge across the team without pressure selling.
- Commercial & Operational Performance: Take responsibility for achieving financial targets and KPI performance. Ensure all rotas, administration, and store processes are completed accurately and on time. Maintain excellent visual merchandising and product presentation in line with company standards. Ensure effective stock management and operational efficiency.
- Store Standards & Compliance: Maintain high housekeeping standards across the store and staff areas. Ensure all Health & Safety checks and compliance requirements are completed. Follow all company policies, procedures, and security measures as a keyholder. Ensure the smooth and efficient day-to-day running of the store.
Person Specification:
- Essential Skills & Experience: Minimum of 2 years' store management experience preferred. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Passion for retail, customer service, and lifestyle products. Strong organisational and administrative skills. Ability to work in a fast-paced retail environment. Positive attitude with a proactive and flexible approach.
- Personal Attributes: Warm, approachable, and engaging personality. Motivational leader with a collaborative mindset. High standards of professionalism and integrity. Commercially aware with strong attention to detail. Reliable and adaptable.
Rewards & Benefits:
- Competitive salary from £30,000+ depending on experience.
- 30% staff discount.
- BUPA cover after successful completion of 6-month probation period.
- Extra paid day off if birthday falls on a working day.
- 30 days annual leave increasing with service up to 35 days.
- Every other weekend off.
- Opportunity to work within a supportive, family-oriented business culture.
Additional Information: As part of a management role, flexibility is required, and additional hours may occasionally be necessary to support operational business needs.
Store Manager( Kingston) in Selsey employer: Job Search Place Limited
As a multi-award-winning lifestyle family business, we pride ourselves on fostering a supportive and engaging work culture that prioritises employee well-being and development. Our Store Manager role in Kingston offers competitive salaries, generous annual leave, and a 30% staff discount, all within a warm environment that encourages personal growth and teamwork. Join us to lead a motivated team in delivering exceptional customer experiences while enjoying the unique benefits of working for a family-oriented company.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager( Kingston) in Selsey
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events where the company might be present. Building relationships can give you insider info and even a foot in the door!
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and customer service. Think about examples from your past experiences that showcase your skills and how they align with the role of Store Manager.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Store Manager( Kingston) in Selsey
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for retail and customer service right from the start. Share experiences that highlight your love for creating inspiring shopping environments and delivering exceptional customer experiences.
Tailor Your CV:Make sure your CV reflects the skills and experience we’re looking for. Highlight your leadership abilities, team management experience, and any relevant achievements that align with our values and standards.
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Store Manager role. Be genuine and let your personality shine through while connecting your past experiences to the responsibilities outlined in the job description.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Kingston!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, products, and customer service approach. Understanding their mission will help you align your answers with what they’re looking for in a Store Manager.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leading teams. Share specific examples of how you've motivated staff and created a positive work environment. Highlight your ability to inspire others and maintain high standards.
✨Demonstrate Customer-Centric Thinking
Since the role focuses heavily on customer experience, think of instances where you’ve gone above and beyond for customers. Be ready to explain how you would create a welcoming shopping environment that reflects the company’s ethos.
✨Prepare for Operational Questions
Expect questions about managing store operations, achieving financial targets, and maintaining compliance. Brush up on your knowledge of stock management and visual merchandising, as these are key aspects of the role.
