At a Glance
- Tasks: Support the General Manager in running a vibrant restaurant and lead an inspiring team.
- Company: Join The Ivy Collection, known for its elegance and exceptional guest experiences.
- Benefits: Enjoy competitive pay, staff discounts, free meals, and career development opportunities.
- Other info: Celebrate your career milestones and enjoy extra holiday for long service.
- Why this job: Be part of a dynamic team and create unforgettable moments for guests.
- Qualifications: 2+ years in a similar role with strong leadership and service skills.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.
We're searching for a passionate Assistant General Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK's most-loved restaurant brands.
Benefits & Rewards- Competitive Industry pay (based on salary & Tronc)
- Additionally, all managers receive an element of variable tronc
- Eligible for a discretionary bonus scheme, based on performance against company KPIs
- 50% staff discount for you and up to 3 friends when you dine in our restaurants
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants
- Career Development and Training, including Apprenticeships
- Free food and drinks to the same standard that we serve our guests when you are working
- Extra holiday allowance for length of service, up to 5 extra days after 5 years
- Access to discounts on 100s of retailers, health, entertainment, travel & more
- Support the General Manager in the day-to-day management of the restaurant, taking full responsibility in their absence
- Maintain responsibility for the overall strategic planning, development, and success of the restaurant together with the General Manager and Head Chef
- Assume responsibility for budget management, including the management of direct and indirect costs
- Maintain responsibility for leading, inspiring, and motivating the restaurant team to achieve stability, productivity, and loyalty
- To consistently act as a role-model in delivering the highest standard of guest service
- You have 2 years + experience in this position
- You have strong leadership skills and the confidence to lead the team
- You love to wow guests with exceptional service
- You have excellent English language skills
- You are a real team player
- You are friendly and professional with plenty of charisma and flair
Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Assistant General Manager — Guest Experience Leader in Selsey employer: Job Search Place Limited
The Ivy Collection is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about hospitality. With competitive pay, generous staff discounts, and opportunities for career growth through training and apprenticeships, employees are supported in their journey to deliver unforgettable guest experiences. Located in one of the UK's most-loved restaurant brands, team members enjoy a dynamic environment where individuality is celebrated and every contribution is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager — Guest Experience Leader in Selsey
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant General Manager role. You never know who might have the inside scoop on openings at The Ivy Collection or similar venues.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios you might face as a Guest Experience Leader. Think about how you can showcase your leadership skills and your passion for exceptional service – it’s all about making a lasting impression!
✨Tip Number 3
Don’t forget to research The Ivy Collection! Familiarise yourself with their values, menu, and what makes them stand out in the restaurant scene. This knowledge will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly – it shows you’re serious about joining our vibrant team!
We think you need these skills to ace Assistant General Manager — Guest Experience Leader in Selsey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you love delivering exceptional guest experiences and how you embody the vibrant hospitality that The Ivy Collection is known for.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in leadership roles. We’re looking for someone who can inspire and motivate a team, so showcase any achievements that demonstrate your ability to lead effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the Assistant General Manager role. Use it to connect your skills and experiences directly to the responsibilities outlined in the job description.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Brand Inside Out
Before your interview, dive deep into The Ivy Collection's history, values, and menu. Familiarise yourself with their commitment to exceptional service and vibrant hospitality. This knowledge will not only impress but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you inspire and motivate others to achieve great results.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-life situations. Think of scenarios related to guest experiences or team management. Practising your responses will help you articulate your thought process clearly during the interview.
✨Emphasise Your Passion for Guest Experience
The role is all about creating unforgettable moments for guests. Be ready to share your passion for hospitality and any unique ideas you have for enhancing guest experiences. This will show your enthusiasm and fit for the role.
