At a Glance
- Tasks: Lead shifts to drive commercial results and ensure world-class customer experience.
- Company: Starbucks is a global leader in coffee retail, known for its commitment to quality.
- Benefits: Enjoy 28 days holiday, free drinks on shift, and bean stock options.
- Other info: The position includes a duty manager role with accountability for operational decisions.
- Why this job: This role offers long-term career opportunities and comprehensive training.
- Qualifications: Candidates must have previous experience in a fast-paced retail or hospitality environment.
The predicted salary is between 25000 - 30000 £ per year.
Lead a dynamic, customer‑focused retail environment, driving commercial results and delivering world‑class customer experience. You will take full ownership of operational standards, partner engagement, and key performance indicators.
Responsibilities
- Lead shifts focused on delivering commercial results and world‑class customer experience.
- Take ownership of KPIs including labour efficiency, waste reduction, and sales performance.
- Ensure shift deployment meets planned roles and routines, adjusting to optimise the customer experience.
- Observe partner performance, coach, and provide feedback.
- Recognise and celebrate partner achievements during and after shifts.
- Act as the store’s duty manager when scheduled, being accountable for all operational and partner decisions while on shift.
- Ensure brand and operational standards are consistently met or exceeded.
- Use financial and operational data to make informed decisions that improve shift performance.
- Train and coach partners to deliver consistent quality, efficiency, and service excellence.
- Lead and embed new initiatives and product launches at store level.
- Maintain compliance with health & safety, food safety, and security standards.
Qualifications
- Previous experience leading a team in a dynamic, fast‑paced, customer‑focused retail or hospitality environment.
- Commercial acumen with the ability to translate metrics into action.
- Strong people‑management skills and the ability to coach and mentor staff.
- Growth mindset and appetite for advancing a leadership career.
- Excellent communication and interpersonal skills.
Benefits
- Competitive starting salary.
- 28 days holiday a year (including Bank Holidays).
- Free drinks and one food item when on shift.
- Bean stock options for all partners.
- Comprehensive training and access to Starbucks Global Academy.
- Free bag of coffee each week.
- 30% partner discounts on food, beverages, and merchandise.
- Discounts with local and national retailers through Perks at Work platform.
- Life assurance.
- Home Sweet Loan – interest‑free loan for rental deposit.
- 24/7 Employee Assistance Programme.
- Recognition schemes and monetary awards.
- Long‑term career opportunities in store and support centre.
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Assistant Manager in Selby employer: Job Search Place Limited
Starbucks offers a competitive starting salary and 28 days holiday, including Bank Holidays. Located globally, the company prioritises inclusivity and diversity in its workforce, providing extensive training through the Starbucks Global Academy.
