At a Glance
- Tasks: Be the friendly face of security, welcoming visitors and ensuring a safe environment.
- Company: Join Mitie, a leader in Total Security Management with a focus on teamwork.
- Benefits: Permanent role with competitive pay and opportunities for growth.
- Other info: Great chance to develop skills in a supportive and engaging workplace.
- Why this job: Make a difference by providing top-notch service and support in a dynamic setting.
- Qualifications: Customer-focused, strong communicator, and hold a current Door Supervisor SIA licence.
The predicted salary is between 24000 - 28000 £ per year.
Mitie has a great opportunity for a professional and reliable Security Receptionist to join the Total Security Management Team, based with one of our prestigious customers. This is a permanent role reporting into the Operations Manager. The successful candidate will be the first point of contact for visitors, staff, and contractors, ensuring a welcoming and professional reception experience at all times. Experience using Genetec is considered an advantage.
Main Duties:
- To work as part of a team to deliver a first‑class service within the facility.
- To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
- To ensure all customer requests are dealt with efficiently and effectively.
- Provide labour support to ad‑hoc out of hours events.
- Internal/external post and courier deliveries/collections.
- Support Emergency Evacuation procedures.
- To support the review of procedures and processes.
- Support with personal emergency evacuation plans (PEEPS) for less abled guests.
What we are looking for:
- An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
- Computer literate (Word, Excel, Outlook E‑mail).
- Able to move heavy / bulky items.
- Clear understanding of Health & Safety practices.
- Customer focused with the ability to build positive relationships.
- Enthusiastic and conscientious approach to all Site Support related tasks.
- Clear, strong and confident communication skills.
- Hold a current Door Supervisor SIA licence.
Security Receptionist employer: Job Search Place Limited
Mitie is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for a Security Receptionist to thrive. With a commitment to employee growth, we offer ongoing training and development opportunities, ensuring that our team members are equipped with the skills needed to excel in their roles. Located within a prestigious facility, you will enjoy a dynamic environment where your contributions are valued, and your professional journey is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Security Receptionist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your customer service skills and how you can create a welcoming environment as a Security Receptionist.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows you're keen and ready to jump in!
✨Tip Number 4
Stay organised! Keep track of the jobs you’ve applied for and any follow-ups you need to do. This will help you stay on top of your applications and ensure you don’t miss any opportunities.
We think you need these skills to ace Security Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role like Security Receptionist where customer interaction is key.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your experience with customer service and any relevant skills, like using Genetec or your understanding of Health & Safety practices. This shows us that you’ve done your homework and are genuinely interested in the role.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to read. Remember, we’re looking for strong communication skills, so show us you can convey your thoughts effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Receptionist. Familiarise yourself with the job description and think about how your skills align with the requirements, especially around customer service and health & safety practices.
✨Showcase Your Communication Skills
As the first point of contact, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, particularly in high-pressure situations. Practising clear and confident responses will help you shine during the interview.
✨Demonstrate Team Spirit
This role involves working as part of a team, so be ready to discuss your experience collaborating with others. Share specific instances where you contributed to a team goal or supported colleagues, highlighting your enthusiasm for teamwork.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding emergency procedures or customer interactions. Think through potential scenarios you might face as a Security Receptionist and how you would handle them, showcasing your proactive approach.
