Security & Customer Service Officer (4 on 4 off) - Edinburgh

Security & Customer Service Officer (4 on 4 off) - Edinburgh

Full-Time 24000 - 30000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Ensure safety and provide top-notch customer service at Gyle Shopping Centre.
  • Company: Join a leading facility services provider with a focus on community support.
  • Benefits: Enjoy health support, perks app access, and a balanced 4 on 4 off shift pattern.
  • Other info: Great opportunity for career growth in a supportive team.
  • Why this job: Make a difference in people's lives while working in a vibrant shopping environment.
  • Qualifications: SIA license, First Aid qualification, and excellent customer service skills.

The predicted salary is between 24000 - 30000 £ per year.

A leading facility services provider is seeking a Security & Customer Service Officer at Gyle Shopping Centre in Edinburgh. This full-time position involves maintaining safety and providing assistance to the public, with a shift pattern of 4 on and 4 off.

Ideal candidates will hold an SIA license and First Aid qualification, and demonstrate strong customer service skills.

The company offers several benefits including a health support program and access to a perks app.

Security & Customer Service Officer (4 on 4 off) - Edinburgh employer: Job Search Place Limited

As a leading facility services provider, we pride ourselves on fostering a supportive work culture that prioritises employee well-being and growth. Our Security & Customer Service Officers enjoy a balanced 4 on 4 off shift pattern, competitive benefits including a health support programme and access to exclusive perks, all while working in the vibrant environment of Gyle Shopping Centre in Edinburgh. Join us to be part of a team that values your contributions and invests in your professional development.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Security & Customer Service Officer (4 on 4 off) - Edinburgh

Tip Number 1

Network like a pro! Reach out to folks in the security and customer service industry, especially those who work at Gyle Shopping Centre. A friendly chat can open doors and give you insider info on what they're really looking for.

Tip Number 2

Show off your skills! When you get the chance to meet potential employers, highlight your SIA license and First Aid qualification. Make sure they know you’re not just any candidate, but the one who can keep customers safe and happy.

Tip Number 3

Be ready for the unexpected! In a role like this, you might face all sorts of situations. Prepare some examples of how you've handled tricky customer service scenarios or security challenges in the past to impress during interviews.

Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining our team at Gyle Shopping Centre. Don’t miss out on the perks we offer!

We think you need these skills to ace Security & Customer Service Officer (4 on 4 off) - Edinburgh

SIA License
First Aid Qualification
Customer Service Skills
Safety Awareness
Public Assistance
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Skills:Make sure to highlight your SIA license and First Aid qualification right at the top of your application. We want to see how your skills match what we're looking for!

Customer Service is Key:Since this role is all about security and customer service, share specific examples of how you've provided excellent service in the past. We love to hear about your experiences!

Be Yourself:Let your personality shine through in your application. We’re looking for someone who can connect with the public, so don’t be afraid to show us who you are!

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get back to you quickly!

How to prepare for a job interview at Job Search Place Limited

Know Your Stuff

Make sure you’re familiar with the role of a Security & Customer Service Officer. Brush up on your knowledge about safety protocols, customer service best practices, and the specific environment of Gyle Shopping Centre. This will show that you’re genuinely interested and prepared.

Showcase Your Skills

Highlight your SIA license and First Aid qualification during the interview. Be ready to discuss how these qualifications have prepared you for real-life situations. Use examples from past experiences to demonstrate your strong customer service skills.

Ask Smart Questions

Prepare some thoughtful questions about the company and the role. Inquire about the team dynamics, training opportunities, or how they handle challenging customer interactions. This shows that you’re engaged and thinking about how you can contribute.

Dress the Part

Even though it’s a security role, first impressions matter! Dress smartly and professionally for the interview. It reflects your seriousness about the position and your understanding of the importance of appearance in customer service.