At a Glance
- Tasks: Deliver friendly customer service and help keep the store stocked and tidy.
- Company: Join a long-established family business serving local communities.
- Benefits: Enjoy flexible hours, 10% staff discount, and career growth opportunities.
- Other info: No experience needed; we provide all the training you need!
- Why this job: Be part of a team that makes a real difference in your community.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
About us
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight's dinner to 'Food to Go', to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don't worry it's not essential as we'll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our 'Food to Go' CJ's counter
- Maintain excellent standards of store hygiene and compliance
Job Details
No. Of Hours: 16
Location: SPAR Saltcoats, 8-12 Wheatley Road, SALTCOATS KA21 6ES
Customer Service Assistant - Fixed Term - Saltcoats employer: Job Search Place Limited
At SPAR Saltcoats, we are dedicated to fostering a supportive and inclusive work environment where our Customer Service Assistants can thrive. With flexible working hours, a generous 10% staff discount, and ample opportunities for career progression, we empower our team members to grow while serving the local community with pride. Join us in making a difference in Saltcoats, where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Fixed Term - Saltcoats
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer and how you'd handle them. Being able to demonstrate your problem-solving abilities can really set you apart.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you respect the opportunity and are ready to represent SPAR well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Customer Service Assistant - Fixed Term - Saltcoats
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that align with our values of community service and teamwork. This shows us that you understand what we're all about!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company
Before your interview, take some time to research SPAR and its values. Understanding their commitment to community service and customer satisfaction will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples of how you've effectively communicated with customers in the past, even if it’s from a different sector. This will demonstrate your ability to connect with customers and provide excellent service.
✨Flexibility is Key
Since the role requires working various shifts, be ready to discuss your availability. Highlight your willingness to work mornings, evenings, and weekends, as this shows you’re committed to being a team player.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics or training opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
