At a Glance
- Tasks: Lead the team to ensure a smooth fill operation and a ready-to-trade salesfloor.
- Company: Join a well-known food retailer with a focus on teamwork and customer service.
- Benefits: Flexible shifts, competitive pay, and opportunities for career growth.
- Other info: Dynamic work environment with a supportive team atmosphere.
- Why this job: Be a key player in creating an amazing shopping experience for customers.
- Qualifications: Must be 18+, with leadership skills and a passion for great service.
The predicted salary is between 30000 - 40000 £ per year.
Work Pattern: Mix of early, core and late shifts (to be discussed at interview).
Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Purpose of the Shift Lead role:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Shift Lead - Food - Salisbury employer: Job Search Place Limited
As a Shift Lead at our Salisbury location, you will thrive in a dynamic and supportive work environment that prioritises teamwork and personal development. We offer flexible shift patterns to accommodate your lifestyle, alongside comprehensive training and growth opportunities to help you excel in your career. Join us to be part of a company that values inclusivity, customer service excellence, and a commitment to maintaining a clean and safe store for both colleagues and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food - Salisbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out our website and social media to see what we're all about. This will help you connect with the team and show that you're genuinely interested in being part of our crew.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Shift Lead role, especially around leading teams and delivering great customer service.
✨Tip Number 3
Be ready to showcase your leadership skills! Think of examples where you've successfully coordinated a team or improved processes. We love hearing about how you’ve made a difference in previous roles.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team. This shows us that you’re engaged and eager to learn more about how you can contribute to our success.
We think you need these skills to ace Shift Lead - Food - Salisbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Shift Lead role. Highlight your experience in leading teams, coordinating resources, and delivering excellent customer service. We want to see how you fit into our vision!
Showcase Your Leadership Skills:In your application, emphasise any previous leadership roles or experiences where you've coached others. We’re looking for someone who can inspire and motivate a team, so let us know how you’ve done that in the past!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, especially when it comes to your skills and experiences relevant to the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Make sure you understand the Shift Lead role thoroughly. Familiarise yourself with the responsibilities like leading the fill operation and coordinating resources. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed operations in the past. Highlight your ability to coach colleagues and drive productivity, as these are key aspects of the role. Use specific situations to demonstrate your leadership style.
✨Emphasise Customer Service
Since this role involves modelling great customer service, think of instances where you've gone above and beyond for customers. Be ready to discuss how you can create a welcoming atmosphere and ensure a quick payment experience for shoppers.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, team dynamics, and expectations from the Shift Lead. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
