At a Glance
- Tasks: Lead a team of technicians in delivering top-notch vehicle services and repairs.
- Company: Join Snows, a family-run automotive group focused on customer and colleague happiness.
- Benefits: Competitive salary with uncapped earnings, training opportunities, and a supportive work environment.
- Other info: Dynamic workshop environment with opportunities for growth and development.
- Why this job: Make a real impact in the automotive industry while developing your skills and career.
- Qualifications: Fluent English, full driving licence, and a passion for delivering excellent customer service.
The predicted salary is between 37000 - 52000 £ per year.
Location: Snows Toyota Salisbury Region Wiltshire
Category: Toyota - Salisbury (STSa)
Vacancy Type: Permanent/Part Time
Salary: £37,000 - £52,000 OTE Competitive Salary (uncapped)
Job Summary
A Master Technician is a member of the Aftersales Team and will report to the Service Manager. The Master Technician will oversee a variety of workshop work in an efficient and safe manner helping to coordinate the other Technicians in the team. The aim is to meet customer requirements and maximise workshop utilisation and productivity.
About Snows
Snows is a large, family run, automotive group based in the South and South-West of England. Our business differentiates itself from our competitors by delivering outstanding experiences for our customers, colleagues and manufacturer partners. Customer experience and colleague happiness is at the heart of our business, and we ensure that this focus is applied to everything that we do.
Responsibilities
- Carries out vehicle services and repairs in accordance with brand technical standards.
- Works in accordance with brand and dealership processes.
- Liaises directly with customers where appropriate.
- Provides support to less experienced colleagues.
- Attends regular training to update technical skills.
- Works as a full member of the workshop and dealership teams.
- Ensures that their immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.
- Wears or uses protective clothing and equipment supplied by the Company as and when appropriate.
- Handles waste products and hazardous materials as per company policies and C.O.S.H.H. regulations.
- May also be asked to carry out other reasonable tasks not outlined above.
Skills & Competencies
- Able to plan, organise self and meet agreed work deadlines.
- Able to assimilate information quickly and provide considered responses.
- Strong work ethic and adaptable to change.
- Attention to detail and maintains good, accurate quality of work.
- Ability to work to tight deadlines to achieve the business needs.
- Able to react positively to organisational and market changes.
Essential & Desirable Skills & Qualifications
Essential
- Fluent written and spoken English.
- PC, Microsoft, web literate.
- Full, clean driving licence.
Desirable
- Proven track record of individual excellence.
- Previous vehicle knowledge and proven skills.
- MOT qualification.
- Relevant City & Guilds, BTEC or NVQ accreditation.
- Previous work experience in a franchise dealership.
- Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.
- Commitment to delivering first class customer service.
Team Values
- Honesty: We provide open and honest guidance with all our customers, both internal and external.
- Integrity: We act with integrity, trust, and responsibility in everything that we do.
- Respect for People: We are ambassadors for all our customers in promoting good working practices.
Master Technician in Salisbury employer: Job Search Place Limited
At Snows Toyota Salisbury, we pride ourselves on being a family-run automotive group that prioritises both customer satisfaction and employee well-being. Our collaborative work culture fosters continuous learning and development, ensuring that our Master Technicians not only excel in their roles but also enjoy a fulfilling career path. With competitive salaries and a commitment to creating a safe and supportive environment, Snows is an exceptional place for skilled technicians to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Master Technician in Salisbury
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who work at Snows or similar dealerships. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of your work or any certifications, bring them along to interviews. It’s a great way to demonstrate your expertise and commitment to quality, which is key for a Master Technician role.
✨Tip Number 3
Be ready to talk shop! Brush up on the latest automotive technologies and trends. When you’re in an interview, showing that you’re knowledgeable and passionate about the industry will definitely impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Snows family!
We think you need these skills to ace Master Technician in Salisbury
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your technical skills and experience in your application. We want to see how you can bring your expertise to our team and help us deliver outstanding customer experiences.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the Master Technician role. Mention specific experiences that align with our values and the responsibilities outlined in the job description.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle services and repairs. Familiarise yourself with Toyota's brand standards and any recent updates in automotive technology. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
As a Master Technician, you'll be part of a team. Be ready to discuss how you've supported less experienced colleagues in the past or how you've contributed to a positive team environment. Highlighting your teamwork skills can set you apart from other candidates.
✨Customer Service is Key
Since customer experience is at the heart of Snows, prepare examples of how you've delivered exceptional service in previous roles. Think about situations where you went above and beyond for a customer, as this will demonstrate your commitment to their satisfaction.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the workshop environment, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
