At a Glance
- Tasks: Be the friendly face of our care home, providing top-notch customer service and admin support.
- Company: Join Avery Healthcare, a leader in luxury elderly care with a compassionate culture.
- Benefits: Enjoy a supportive work environment and the chance to make a real difference.
- Other info: Opportunity for personal growth in a respectful and accountable team.
- Why this job: Make a positive impact on residents' lives while developing your skills in a caring setting.
- Qualifications: Great communication skills, a warm attitude, and some experience in problem-solving.
The predicted salary is between 20000 - 25000 £ per year.
Avery Healthcare is a leading provider of luxury elderly care homes. We support our staff and residents with a culture built on respect, compassion and a shared commitment to exceptional care. We are looking for a warm, enthusiastic Receptionist for Greensand House Care Home in Surrey.
Main duties
- As the first point of contact within the home, you will provide professional, high quality customer service and a range of administrative support.
- Answer the telephone and respond to enquiries at reception, redirecting calls and recording messages.
- Complete reception related administration, maintain databases and provide assistance as required by the General Manager.
- Maintain the general tidiness of the reception area and liaise with Housekeeping to ensure standards are met.
About you
To be successful, you live our values of caring, supportive, honest, respectful and accountable. You have:
- Excellent verbal and written communication skills.
- A positive, friendly, welcoming attitude.
- Previous experience with problem solving and handling client complaints.
- Confidence in using computers.
Requirements
- ADBS Disclosure check (cost covered by Avery).
- Proof of eligibility to work in the UK.
Compliance
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission to the Disclosure and Barring Service to check for any previous criminal convictions.
Receptionist - Bank in Salfords employer: Job Search Place Limited
Avery Healthcare is an exceptional employer, offering a supportive and compassionate work environment at Greensand House Care Home in Surrey. With a strong emphasis on employee growth and development, we provide our staff with the tools and training necessary to excel in their roles while fostering a culture of respect and teamwork. Join us to be part of a dedicated team that values your contributions and prioritises the well-being of both staff and residents.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Bank in Salfords
✨Tip Number 1
Make sure you research Avery Healthcare and their values before your interview. We want to see that you understand our commitment to exceptional care and how you can contribute to that warm, supportive environment.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so we need to see that you can handle enquiries with a friendly and professional attitude. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples from your past experiences where you successfully handled client complaints or tricky situations. We love to hear how you’ve made a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way for us to see your application and get you in front of the right people. Plus, it shows you’re serious about joining our team at Greensand House Care Home.
We think you need these skills to ace Receptionist - Bank in Salfords
Some tips for your application 🫡
Show Your Warmth:As a Receptionist, your friendly attitude is key! Make sure to convey your enthusiasm and warmth in your written application. Use a positive tone that reflects how you would interact with residents and visitors.
Highlight Your Communication Skills:Since excellent verbal and written communication skills are a must, don’t shy away from showcasing these in your application. Provide examples of how you've effectively communicated in previous roles, especially in customer service.
Demonstrate Problem-Solving Abilities:We love a proactive approach! Include instances where you've successfully handled client complaints or resolved issues. This will show us that you're capable of maintaining the high standards we uphold at Avery Healthcare.
Keep It Neat and Tidy:Just like the reception area you’ll be managing, your application should be well-organised and free of errors. Take the time to proofread your application before submitting it through our website to make a great first impression!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company Culture
Before your interview, take some time to research Avery Healthcare's values and culture. Understanding their commitment to respect, compassion, and exceptional care will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As a Receptionist, excellent verbal and written communication is key. Prepare examples from your past experiences where you effectively handled enquiries or resolved complaints. This will demonstrate your ability to provide high-quality customer service.
✨Be Ready for Problem-Solving Scenarios
Think of specific instances where you successfully solved problems or dealt with difficult situations. During the interview, share these stories to highlight your problem-solving skills and how you can handle client complaints with a positive attitude.
✨Demonstrate Your Tech Savviness
Since confidence in using computers is a requirement, be prepared to discuss your experience with relevant software or systems. If possible, mention any specific tools you've used in previous roles that could be beneficial in this position.
