At a Glance
- Tasks: Engage with members, drive sales, and create a vibrant gym community.
- Company: Join Snap Fitness, a welcoming and highly-rated community gym.
- Benefits: Competitive pay, free gym membership, and opportunities for skill development.
- Other info: Enjoy a supportive environment with clear progression opportunities.
- Why this job: Be part of a dynamic team that values engagement and community spirit.
- Qualifications: Friendly, organised, and eager to learn; sales experience is a plus.
The predicted salary is between 24000 - 30000 £ per year.
Snap Fitness Herne Bay is a well-established, highly rated community gym, known locally for being welcoming, clean, and well run. Members consistently praise the team for creating a supportive, motivating environment where people feel comfortable and encouraged.
The franchisee operates multiple Snap Fitness gyms across the South East. Our focus is simple: strong standards, engaged teams, and gyms that members genuinely enjoy being part of.
As a Sales Receptionist, you will be the main point of contact for members and prospective members and play an active role in the commercial and cultural success of the gym. This is not a passive reception role. You will contribute to:
- Membership sales and conversion
- Member engagement and retention
- Creating an inspiring, community-led gym environment
Key Responsibilities
- Converting enquiries, walk‑ins, and trials into memberships
- Delivering confident, professional tours of the gym
- Providing a warm, consistent welcome to members and visitors
- Supporting member retention through follow‑ups and engagement
- Helping organise and promote member events, challenges, and community initiatives
- Supporting social media content and local promotional activity
- Using club systems to track activity, manage enquiries, and improve conversion
- Managing reception admin, calls, emails, and daily tasks
- Maintaining high standards of cleanliness, safety, and presentation
About You
This role would suit someone who is:
- Friendly, confident, and professional
- Comfortable working in a fast‑paced, customer‑facing environment
- Sales‑focused but supportive, not pushy
- Organised, reliable, and hands‑on
- Creative and interested in events and community engagement
- Comfortable using digital systems and social platforms
- Willing to learn, develop new skills, and adopt new technology
Experience in sales, customer service, hospitality, or fitness is helpful, but not essential. Attitude, work ethic, and willingness to learn are more important.
Why Join Us
- Competitive hourly rate plus a discretionary quarterly bonus
- Full‑time, stable role within a growing gym group
- Supportive management and clear expectations
- Opportunity to develop skills in sales, events, and engagement
- Free gym membership
- Access to a rewards and savings platform
- Progression opportunities
This role is ideal for someone who wants to be involved, visible, and part of a gym that values both its members and its team - not just someone to sit behind a desk.
Sales Receptionist Instructor in Herne Bay - Snap Fitness employer: Job Search Place Limited
Snap Fitness Herne Bay is an exceptional employer, offering a vibrant and supportive work culture where team members are encouraged to engage actively with the community. With competitive pay, a full-time stable role, and opportunities for personal and professional growth, employees can thrive in a dynamic environment that values their contributions. The added benefits of free gym membership and a rewards platform further enhance the appeal of being part of a well-regarded gym group dedicated to member satisfaction and team development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Receptionist Instructor in Herne Bay - Snap Fitness
✨Tip Number 1
Get to know the gym! Before your interview, pop into Snap Fitness Herne Bay and chat with the team. This shows you're genuinely interested and gives you a feel for the vibe, which is super important for a role like this.
✨Tip Number 2
Practice your sales pitch! As a Sales Receptionist, you'll need to convert enquiries into memberships. Think about how you'd approach a potential member and practice your delivery. Confidence is key!
✨Tip Number 3
Show off your community spirit! Be ready to share ideas on how to engage members and create events. This role is all about building a supportive environment, so let your creativity shine during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to be part of our team at Snap Fitness.
We think you need these skills to ace Sales Receptionist Instructor in Herne Bay - Snap Fitness
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who fits into our supportive and motivating environment.
Tailor Your Application:Make sure to tailor your application specifically for the Sales Receptionist role at Snap Fitness. Highlight any relevant experience in sales or customer service, and mention how you can contribute to creating that inspiring, community-led gym environment we value.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and experiences that align with the job description.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, you’ll find all the details you need about the role and our gym culture there.
How to prepare for a job interview at Job Search Place Limited
✨Know the Gym Inside Out
Before your interview, take some time to familiarise yourself with Snap Fitness Herne Bay. Understand their values, community initiatives, and what makes them stand out. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your People Skills
As a Sales Receptionist, you'll be the face of the gym. Prepare examples of how you've successfully engaged with customers in the past. Think about times when you turned a casual enquiry into a sale or created a welcoming atmosphere for visitors.
✨Be Ready to Discuss Sales Strategies
Brush up on your sales techniques and be prepared to discuss how you would convert enquiries into memberships. Think about creative ways to engage potential members and retain existing ones, as this is key to the role.
✨Demonstrate Your Organisational Skills
The role requires juggling multiple tasks, from managing admin to promoting events. Be ready to share how you stay organised in a fast-paced environment. Mention any tools or systems you use to keep track of tasks and ensure nothing falls through the cracks.
