At a Glance
- Tasks: Welcome guests and provide exceptional service in a luxury hotel environment.
- Company: Join Harbour Hotels, a prestigious hotel group known for its stunning locations.
- Benefits: Enjoy competitive pay, career progression, discounts, and meals on duty.
- Other info: Stylish uniform and a supportive work culture await you!
- Why this job: Be part of a vibrant team and grow your hospitality career with us.
- Qualifications: Previous hotel reception experience is preferred but not essential; training provided.
The predicted salary is between 20000 - 25000 £ per year.
Who we are
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role
We have a superb opportunity for a Hotel Receptionist to join the team. You will need a minimum of one year's Hotel Reception experience, have a friendly and outgoing personality and a passion for service excellence. Solid knowledge of hotel reservations system e.g. OPERA or Reslynx would be a distinct advantage, although not essential as full training will be given.
What's in it for you
At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Receptionist in Salcombe employer: Job Search Place Limited
Harbour Hotels is an exceptional employer, offering a vibrant and enjoyable working environment that prioritises employee growth and development. With competitive salaries, bespoke career pathways, and unique training opportunities, team members can thrive in their roles while enjoying benefits such as hotel stay discounts and meals on duty. Joining Harbour Hotels means becoming part of a prestigious brand recognised for its commitment to service excellence and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Salcombe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harbour Hotels. Familiarise yourself with their values, locations, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your friendly personality and passion for service excellence, as these are key traits Harbour Hotels is looking for.
✨Tip Number 3
Dress to impress! Make sure you wear something smart and professional for your interview. A stylish outfit can boost your confidence and make a great first impression, which is crucial in the hospitality sector.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a simple gesture that keeps you fresh in their minds and demonstrates your professionalism.
We think you need these skills to ace Receptionist in Salcombe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially any hotel reception roles you've had. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your friendly personality and service excellence!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for hospitality and why you want to join the Harbour Hotels team. Keep it friendly and engaging – we love a bit of personality!
Show Off Your Skills:If you have experience with hotel reservation systems like OPERA or Reslynx, make sure to mention it! Even if you don’t, highlight any customer service skills or relevant training that could set you apart. We’re all about potential!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and cover letter!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Familiarise yourself with Harbour Hotels and their unique offerings. Understand their values, the locations of their hotels, and what sets them apart in the hospitality industry. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Personality
As a receptionist, a friendly and outgoing personality is key. During the interview, let your warmth shine through. Smile, maintain eye contact, and engage with your interviewer. They want to see that you can create a welcoming atmosphere for guests.
✨Highlight Relevant Experience
Make sure to discuss your previous hotel reception experience. Share specific examples of how you've handled guest inquiries or resolved issues. If you have experience with hotel reservation systems like OPERA or Reslynx, mention it, but don’t worry if you don’t; focus on your customer service skills instead.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or what a typical day looks like for a receptionist at Harbour Hotels. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
