At a Glance
- Tasks: Ensure the safety and security of guests and staff at a luxury hotel.
- Company: Join the prestigious 5 Star May Fair Hotel in London.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and discounts.
- Other info: Opportunities for promotion and access to training programs available.
- Why this job: Be part of a dynamic team ensuring guest safety in a vibrant environment.
- Qualifications: Experience in hotel or corporate security and a valid SIA licence required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Duty Security Officer to join the 5 Star May Fair Hotel.
Overview
- Maintain constant awareness of hotel activity, ensuring the safety and security of all guests, employees, and assets.
- Conduct regular patrols of guest floors, public areas, back of house spaces, and perimeter zones.
- Respond promptly and professionally to incidents, emergencies, and guest concerns.
- Monitor CCTV, access control systems, and alarm panels in accordance with hotel protocols.
- Support the management of lost property, incident reporting, and daily security logs.
- Assist with VIP arrivals, high profile events, and crowd management when required.
- Enforce hotel policies while delivering exceptional guest service.
- Liaise with external emergency services when necessary.
About You
- We're looking for someone who brings both professionalism and warmth.
- You will thrive in a luxury environment where discretion, calmness, and attention to detail are essential.
Qualifications
- Previous experience in hotel security, corporate security, or a similar guest facing role.
- A valid SIA Door Supervisor or Security Guarding licence.
- Strong communication skills and a confident, approachable manner.
- The ability to remain composed under pressure and handle sensitive situations with discretion.
- Excellent observational skills and a proactive mindset.
- Flexibility to work shifts, including nights, weekends, and bank holidays.
Company Benefits
- Competitive salary.
- 28 days Holiday per annum including Bank Holidays increasing with long service.
- Complimentary hot meals, salad bar and unlimited beverages provided daily.
- Recommendation a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels.
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends.
- Access to a discount platform for all of the most popular stores and outlets.
- Auto enrolment into our company pension scheme.
- Regular social events across all hotels.
- Annual company recognition events held in January each year.
- Wellbeing champions across all of our hotels.
- Access to our company doctor for medical appointments and occupational health support.
- Access for all hosts to our online learning platform Edwardian Academy.
- Opportunities for promotion and a wide range of training programs to support your development.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Safety and Security Officer employer: Job Search Place Limited
The May Fair Hotel, a prestigious 5-star establishment in London, offers an exceptional work environment for its employees, particularly for the role of Duty Security Officer. With a strong emphasis on employee wellbeing, competitive salaries, and opportunities for professional growth through training and promotion, the hotel fosters a supportive and dynamic culture. Employees enjoy unique benefits such as complimentary meals, preferential accommodation rates, and access to a discount platform, making it an attractive place for those seeking a rewarding career in hospitality security.
StudySmarter Expert Advice🤫
We think this is how you could land Safety and Security Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and security sectors. You never know who might have a lead on a role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to safety and security. Think about scenarios where you've had to handle emergencies or guest concerns, and be ready to share those experiences.
✨Tip Number 3
Show off your skills! If you have any certifications or training relevant to hotel security, make sure to highlight them during your conversations with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Safety and Security Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Safety and Security Officer role. Highlight your previous experience in hotel security or similar guest-facing roles, and don’t forget to mention your SIA licence!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your professionalism and warmth, and explain why you’re the perfect fit for our luxury environment at the May Fair Hotel.
Show Off Your Skills:We want to see your strong communication skills and how you handle pressure. Give examples of situations where you’ve remained composed and dealt with sensitive issues effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at the May Fair Hotel.
How to prepare for a job interview at Job Search Place Limited
✨Know the Hotel Inside Out
Before your interview, take some time to research the May Fair Hotel. Familiarise yourself with its history, services, and any recent news. This will not only show your genuine interest but also help you answer questions about how you can contribute to maintaining the hotel's high standards of safety and security.
✨Showcase Your Experience
Be ready to discuss your previous experience in hotel security or similar roles. Prepare specific examples of how you've handled incidents or emergencies in the past. This will demonstrate your ability to remain composed under pressure and your proactive mindset, which are crucial for this position.
✨Emphasise Communication Skills
As a Safety and Security Officer, strong communication skills are key. During the interview, highlight instances where you've effectively communicated with guests or team members, especially in sensitive situations. This will showcase your approachable manner and professionalism, which are essential in a luxury environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would respond to various situations, such as a guest concern or an emergency. Practising these scenarios will help you articulate your thought process clearly and demonstrate your capability to enforce hotel policies while delivering exceptional guest service.
